Note fondée sur 621 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juin 2024 sur Hotels
Nous avions choisi cet hôtel pour notre arrivée après un long voyage.
Proche de la plage et accessible à pieds.
L’hôtel est bien situé mais les chambres et l’état général assez décevants. Le petit déjeuner est très sommaire.
Commentaires de Gestion de l’hôtel
30 juin 2024 par soma, Gestion de l’hôtel
Dear Nadege,Warm greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay, your review are very important and for the feedback to improve our product and service. we are looking forward to see you again at the sun hotel & spa in your next future stay.Best Regard I Wayan SomaHotel Operation Leader
par un voyageur
A fuir
Publié le 14 nov. 2019 sur HotelsSale, bruyant, j’ai vu un rat, hôtel fait pour les bus de touristes, petit dej pas bon, si vous avez le choix allez ailleurs
Commentaires de Gestion de l’hôtel
18 nov. 2019 par soma, Gestion de l’hôtel
Dear Anonymous,
Warm Greeting from the sun hotel & spa,
thank you for the stay with us at the sun hotel & spa,and share the experience during the stay.we are very sad to read your review regarding our hotel.and kindly to inform you every day our fest control staff doing the regular maintenance and check all the hotel area to make sure all area are clean.
our hotel chef continuously make some improvement on the breakfast variation and food quality to meet the guest expectation.
once again thank you for the review,and looking forward to see you again at the sun hotel & spa in your next future stay
Best Regard
I Wayan Soma
Asst Front office manager
par un voyageur
Publié le 17 sept. 2019 sur Expedia
Un peu trop bruillant. Les personnes dinent a cote de la piscine jusqu a des heures tres tardives voir 2 heures du matin sans se soucier si on dort et personne ne dit rien nous etions la pour 3 semaines et cela c est produit plusieur fois bonjour le repos
Commentaires de Gestion de l’hôtel
24 sept. 2019 par soma, Gestion de l’hôtel
Dear Anonymous,
Warm greeting from the sun hotel & spa,
Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay.your review are very important and for the feedback to improve our product and service
we are looking forward to see you again at the sun hotel & spa in your next future stay
Best Regard
I Wayan Soma
Asst Front Office Manager
par un voyageur de STRASBOURG
hôtel agréable, personnel gentil souriant
Publié le 26 août 2018 sur Expedia
Pour : petit déjeuner très varié, le personnel très bien
Contre : Peut être changer la paume de la douche…. sinon rien de spécial
Emplacement : Kuta, UBUD, a visiter…Temples, rizières, ile aux tortues … cuisine indonésienne excellente
Hôtel bien situé, proche de la plage et du centre
Trop interpelé pour les massages, transport…
Faut toujours négocier, à la plage pour les transats, dans les petits magasins
par Eugenie
Publié le 11 juin 2016 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Wotif
The main thing that detracted from the hotel was there really isn't much common area around the pool.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par soma, Gestion de l’hôtel
Dear Mr David,Warm Greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa and share the experience during the stay. your review are very important and for the feedback to improve our product and service. we do apologize for the inconvenience regarding the pool area are did not meet your expectation. once again thank you for the review and we are looking forward to see you at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation Leader
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par soma, Gestion de l’hôtel
Dear Ivan,warm greeting from the sun hotel & spa,thank you for the stay with us at the sun hotel & spa and share the experience during the stay. we do apologize that your stay didn't meet as your expectation, if you can let us know more specific about your experience that will be appreciate for our evaluation and improvement. looking forward to see you again at the sun hotel & spa in your next future stay.Best RegardI Wayan SomaHotel Operation Leader
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Staff were very good , even with difficult people
Commentaires de Gestion de l’hôtel
13 sept. 2024 par soma, Gestion de l’hôtel
Dear Francis,Warm Greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa and share the experience, we are very happy to hear that you enjoy the stay, We appreciate the review and we continue to strive to improve our service as best as possible. looking forward to see you again at the sun hotel & spa in your next future stay.Best RegardI Wayan SomaHotel Operation Leader
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Disappointed in the pool area. Nowhere to relax in the sun. Rooms adjoining were too close to the pool. Surrounded by their private chairs & tables. My room smelt fusty and damp.
Staff were very nice & friendly.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par soma, Gestion de l’hôtel
Dear Kelly,Warm Greeting from the sun hotel & spa,Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay. your review are very important and for the feedback to improve our product and service. once again thank you for the positive feedback and looking forward to see you again at the sun hotel & spa in your next future stay.Best RegardI Wayan SomaHotel Operation Leader
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Room constantly smelt like sewerage, toilet only flushed half the time. Kettle took at least 10 minutes to boil. Air conditioning filter was filthy. Lighting in the room was very dull.
Staff were friendly and helpful.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par soma, Gestion de l’hôtel
Dear Robyn,Warm greeting from the sun hotel & spa.Thank you for the stay with us at the sun hotel & spa, and share the experience during the stay. we do apologize for the convenience regarding the smell coming from the toilet we will doing the investigated and find out the solution to fix.the duration of boiled the water in the kettle are base on water debit to put it. if put more water will be need more time to boil.The air conditioning in our rooms is regularly cleaned by our technicians to ensure its cleanliness is maintained.thank you for the positive feedback and we are really appreciated for improve our product and service. looking forward to see you again at the sun hotel & spa in your next future stayBest RegardI Wayan SomaHotel Operation leader
