Note fondée sur 963 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2019 sur Hotels
par un voyageur
Publié le 14 janv. 2019 sur Hotels
par Sébastien
Hotel vétuste a renover rapidement !
Publié le 15 déc. 2017 sur HotelsArrivee dans un parking a etage sans ascenceur
Personnel sympa et accueillant
Chambre vetuste, moquette sale, fenetres tres mal isolées, ...
Le chauffage fait un bruit horrible
Wifi tres bien
Salle de sport bien equipee avec un accueil tres professionnel
Piscine, sauna, Jacuzzi bien, mais espaces a renover
Bonne situation
Un bon potentiel mais ... a renover !
par AGOGUE
SUPER
Publié le 11 sept. 2017 sur HotelsJuste une nuit mais nous y serions restés avec plaisir sous réserve que les voisins changent..... Hôtel très agréable. Seule ombre au tableau,nous avions une chambres mitoyenne à une autre chambre avec une porte de communication et nous avions des voisins très bruyants.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Manish Dhruve, Gestion de l’hôtel
Dear LouiseThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving and delivering great service.We do look forward to welcoming you in the future.Kind regardsManish DhruveOperations Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
The renovation going on made the entry and exit very cumbersome and risky
Commentaires de Gestion de l’hôtel
1 août 2024 par Manish Dhruve, Gestion de l’hôtel
Dear JoeWe appreciate your comments regarding your stay at the Holiday Inn Leicester. It is always a pleasure to receive positive feedback, and we are happy to hear that overall, you were satisfied with your experience. However, I was very concerned to read that you experienced inconveniences due to the work outside, which our guests have requested. Please be informed that we are taking the appropriate measures of health and safety to prevent accidental occurrences.At Holiday Inn, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.Thank you again for sharing your experience and we hope to have the opportunity to welcome you back soon.Sincerely,Manish DhruveOperations Manager
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manish Dhruve, Gestion de l’hôtel
Dear SusanThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regardsManish DhruveOperations Manager
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Manish Dhruve, Gestion de l’hôtel
Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regardsManish DhruveOperations Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
We stayed at the Holiday Inn for 2 nights in total. Our original room was a 2 double bed room. When we first got our room we were happy. It had a connecting door to the room next door which we didnt think anything of. That was until our neighbours came back. We could hear everything (even the noise of the spoon stirring in their cup). They had a very noisy child who cried constantly and they spoke very loudly. As the connecting door was just a door (not soundproofed or a fire door) it really sounded like they were in the room with us. Their child constantly tried to open the door which scared my autistic daughter and very little sleep was had that night. The next day when we came back from our day out, my daughter was very unsettled, worried about another noisy night of no sleep, so i went and spoke to reception to see what could be done. I spoke to Claire who was a god send. She fully understood the struggle i faced with my daughter and went out her way to help. I offered to pay extra to be put in a room with no connecting door and said i didnt mind if the room only had 1 bed but she took care of everything, moving us to the eigth floor, where the traffic noise was much quieter, and to a room with one double bed but no connecting door (hurrah!). This room was much more spacious and so much quieter. The relief on my daughters face was priceless. I cant thank Claire enough for her help and understanding.
We had breakfast each day which was full of variety and well stocked.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manish Dhruve, Gestion de l’hôtel
Dear TracyThank you for taking the time to write a review of your recent stay with us. We are very pleased that you decided to stay as a positive guest experience is something our team pride themselves on and I will be sure to pass along your comments.Claire is also very happy to see you enjoyed your stay and we do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn.SincerelyManish DhruveOperations Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Very Good stay
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manish Dhruve, Gestion de l’hôtel
Dear JamieThank you for taking the time to write a review of your recent stay with us. We are very pleased that you decided to stay as a positive guest experience is something our team pride themselves on and I will be sure to pass along your comments.We do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn Leicester.Kind regardsManish DhruveOperations Manager
