Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2019 sur Hotels
par un voyageur
Publié le 14 janv. 2019 sur Hotels
par Sébastien
Hotel vétuste a renover rapidement !
Publié le 15 déc. 2017 sur HotelsArrivee dans un parking a etage sans ascenceur
Personnel sympa et accueillant
Chambre vetuste, moquette sale, fenetres tres mal isolées, ...
Le chauffage fait un bruit horrible
Wifi tres bien
Salle de sport bien equipee avec un accueil tres professionnel
Piscine, sauna, Jacuzzi bien, mais espaces a renover
Bonne situation
Un bon potentiel mais ... a renover !
par AGOGUE
SUPER
Publié le 11 sept. 2017 sur HotelsJuste une nuit mais nous y serions restés avec plaisir sous réserve que les voisins changent..... Hôtel très agréable. Seule ombre au tableau,nous avions une chambres mitoyenne à une autre chambre avec une porte de communication et nous avions des voisins très bruyants.
par un voyageur
Good hotel with confusing parking arrangements.
Publié le 28 sept. 2024 sur HotelsA comfortable, conveniently located hotel. This Holiday Inn has friendly, helpful staff and my 5 day stay was problem free.
The parking arrangements were a little confusing with the recommended parking (with associated discounts) being a short drive and 8 minute walk away along a relatively uneven footpath that crosses a main road. Confusingly however, there is a immediately adjacent car park (NCP) with significantly easier and straightforward access to the hotel.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manish Dhruve, Gestion de l’hôtel
Dear PatrickWe appreciate your comments regarding your stay at the Holiday Inn Leicester. It is always a pleasure to receive positive feedback, and we are happy to hear that overall, you were satisfied with your experience. However, I was very concerned to read that you experienced inconveniences due to the car parking situation which I would like to sincerely apologize for. The NCP across the road is not offering a discounted rate and we want guests to have a favorable rate as Highcross is offering this is the reason we advise all our guests of the options available.At Holiday Inn, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us.Thank you again for sharing your experience and it is our hope to have the opportunity to welcome you back soon.SincerelyManish DhruveOperations Manager
par un voyageur de Budaiya
Publié le 25 sept. 2024 sur Expedia
Parking is a little expensive if you use the NCP next to the hotel but they do have a deal with a nearby carpark if you do not mind a walk. But head room only 6' 6" if you have a top box.
Breakfast was fantastic. Room was also very comfortable.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manish Dhruve, Gestion de l’hôtel
Dear IanThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regardsManish DhruveOperations Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
There was no parking available on site. Guest had to pay extra for parking.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Sarah Parnell, Gestion de l’hôtel
Hello SandraThank you for your feedback, we do appreciate all feedback given as this helps us consistently improve the service we provide.We look forward to welcoming you back soonMany ThankSarah ParnellGuest Service Assistant
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Comparable with most other city centre hotels, nothing to dislike but also nothing to go overboard about
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Sarah Parnell, Gestion de l’hôtel
Hello MarcusThank you for your feedback, we do appreciate all feedback given as this helps us consistently inprove the service we provide.We look forward to welcoming you back sooMany ThankSarah ParnellGuest Service Assistant
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Great hotel, staff very helpful and friendly, highly recommended and we will return
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Sarah Parnell, Guest Service Assistant, Gestion de l’hôtel
Dear LyndseyThank you for your lovely feedback, which has motivated our staff to continue delivering great service.We look forward to welcoming you back to the Holiday Inn Leicester in the future.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Good location , currently in chaos with building work . But the biggest grime is the Parking . NCP carpark next door but the Hotel has no deal in place for their customers . One has to pay everytime tbey leave and re enter the carpark and the overnight charges are just too high . The recommended cheaper place to park is too far away . So Holiday Imn get your act together and have a deal in place with NCP so your customers are not getting ripped off. Tje Room rates are pretty high too . So stop Profiteering and give a reasonable prices.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Manish Dhruve, Gestion de l’hôtel
Dear VinnThank you for taking the time to feedback and appreciating the location of our Hotel.My team and I are always available to deliver great service associated with the Holiday Inn brand.We continue to work tirelessly to find an amicable and lasting solution with NCP so that our guests can get a discounted rate nearby this seems to be a challenge.In the meantime, we have the Highcross rooftop that offers a discounted rate and a great car park.We hope you return to the hotel soon and allow us to deliver a great service that you enjoy.Kind regardsManish DhruveOperations Manager
