Note fondée sur 269 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Chloe, Gestion de l’hôtel
Hello Caroline, Thank you for leaving us a review and giving us a 10 out of 10 score! We hope to see you again in the future. Kind regards, Chloe.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Really noisy as close a nightclub.
Breakfast the waiter was asking if you wanted salt and pepper as they didn't have enough to go round. Our salt came in a small bowl. Our cooked breakfast was of good quality and staff friendly. Bed comfortable.
One thing i didn't appreciate was the online check-in process, i gave up and went old school. My wife is French and it wouldn't let me check in without her passport details. You don't need it and I found asking for it invasive.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Amber, Gestion de l’hôtel
Hello Jason,Thank you for taking the time to leave a review. I am happy to see that you enjoyed our breakfast and found it to be in good quality, served by friendly staff. The online check in process is an extra step our guests can take before they arrive at the aparthotel to save time, however it is not necessary as we have 24 hour reception staff present to take these details when guests check in physically at the desk. We appreciate your comments and feedback and hope to see you again on your next visit to Leicester.Kind regards,Amber
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Amber, Gestion de l’hôtel
Hi CherylThank you for leaving a review of your stay and the 10 out of 10 score!We hope to see you again soon.Kind regards,Amber
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you so much for your amazing score, we hope to see you again in the future. Kind regards, Dominique
par un voyageur de Newport News
Publié le 15 sept. 2024 sur Expedia
The staff were courteous and extremely helpful. They didn’t hesitate in offering assistance to me and my mother as we were hustling to leave the property.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you so much for your amazing feedback and scores, we have shared your kind words with the team and hope to see you again in the future. Kind regards, Dominique
par un voyageur
Weekend fun
Publié le 12 sept. 2024 sur HotelsThis is a great place to stay. Very central. Car park close by but the reception staff are lovely. Highly recommend this hotel
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Amber, Gestion de l’hôtel
Hi Tim,Thank you so much for leaving a review of your stay and the 10 out of 10 score! We are pleased that you enjoyed our central location and lovely reception staff. Your comments and feedback are greatly appreciated and we hope to see you again in future.Kind regards,Amber
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Laundry was out of order.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Amber, Gestion de l’hôtel
Hi Gail,Thank you for leaving a review of your stay. We are sorry to hear that our complimentary laundry services were out of order during your visit.We appreciate your feedback and hope to see you again in future.Kind regards,Amber
par un voyageur
Publié le 8 sept. 2024 sur Expedia
It was a wonderful experience. Loved the small apartment feeling.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Chloe , Gestion de l’hôtel
Hello Michael,Thank you for your lovely feedback and score, we are pleased to hear you had a wonderful experience with us and we hope to see you again soon.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Bed sheets dirty had to sleep without duvet cover, uncomfortable bed, cups also not 100% clean
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Amber, Gestion de l’hôtel
Hi Michael,Thank you for leaving a review. I am sorry to hear that the cleanliness of your studio was not up to our usual standard, I wish that you had made staff aware of this at any time during your 2 night stay so that we could rectify this issue. Kind regards,Amber
