Note fondée sur 97 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Peaceful, easy, delicious, wonderful
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Always an enjoyable stay !
It is awesome that besides the wonderful ice cream they serve, the menu includes very good food items !
The good food and wonderful ice cream is so convenient while staying at the Inn !
par un voyageur
Publié le 3 sept. 2024 sur Hotels
The Inn portion is on the second floor of a house that is over 100 years old. I did not realize this because I didn't see that info in their description, and I walk with a cane. Carrying my belongings up and down the stairs was difficult and required more than one trip. Also, the lock on my door would work. The downstairs of the Inn is their ice cream shop. The is no registration desk, etc, and I had to wait for one of the store employees to finish with customers before she was free to help me. It took time, two employees and several trips up and down the stairs for me before it was resolved and I could get in my room. Later in the evening,two workers arrived to see if they could solve the issue (old house, warm temps, door sticking) and theere was no further issues with the door and lock.
The room itself was quite nice, with an expansive walk-in shower. The rooms are named after ice cream flavors. Mine was a 'mini room' which was fine for my purposes. It was very clean. and since it is an old house, things like the closet door sticking were to be expected.The bed was comfortable, with nice linens.
I felt it was a change from the sameness of many hotels. But their description of the facilties needs to mention that there is no elevator, and that all rooms are on the second floor. The entrance to the building also has several stairs to climb as well. Definitely not ADA accessible.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Josh, Gestion de l’hôtel
Hi Nancy,Thanks for staying with us and for providing us feedback. We always strive to ensure that our guests have a great experience.On the Hotels.com website it specifies under Important Information that we do not have an elevator. We will contact Hotels.com to see if there is a way to provide further details on their website but they limit hotels on what they can publish on their site, for example, we aren't even able to use the real ice cream room names on their website, they just have to be a generic room name.Thank you again for staying and for your feedback.
par un voyageur
Publié le 18 août 2024 sur Hotels
par un voyageur
Publié le 9 août 2024 sur Hotels
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Room cute, bed terrible
Publié le 20 juill. 2024 sur HotelsThe room was small but cute. They did not lave any cups for water or coffee so had go and ask for those. There also was no Kleenex anywhere. The Roku TV was difficult to manage and could not get a local tv channel. The stairs were steep and the worst thing was the bed. I normally sleep like a rock but I kept waking up having to change positions and my back ended up killing me and my husband. Would not stay here again.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Josh, Gestion de l’hôtel
Hi Claudia,Thank you for your feedback. We have added tissues to our rooms based on your review. All local TV stations are in YouTube TV on all of our televisions, must of our guests enjoy the ability to be able to watch YouTube or other streaming platforms in addition to only local television.We're sorry to hear that you wouldn't stay with us again. We get so many inquiries from our guests asking us where we get our mattresses from because generally they really like them.Thanks for giving us a chance! Safe Travels
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Josh, Gestion de l’hôtel
We're sad to see that you didn't enjoy your stay with us, Eddie. We always strive to provide our guests with an excellent experience but it's hard to do when we don't know what we wrong. Please feel free to reach out to us and let us know how we could have improved your experience.
