Note fondée sur 160 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Expedia
Wonderful
Commentaires de Gestion de l’hôtel
6 août 2024 par Koala Shores Team, Gestion de l’hôtel
Charlotte, thank you for taking the time to leave your review and staying with us at Koala Shores Holiday Park. We're happy to read you loved your time with us! We look forward to having you stay with us again. Koala Shores Team
par un voyageur
Publié le 1 août 2024 sur Expedia
ランドリー設備が高かった
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Clean and comfortable marvellous grounds and facilities
Commentaires de Gestion de l’hôtel
6 août 2024 par Koala Shores Team, Gestion de l’hôtel
Steve, thank you for taking the time to leave your review and staying with us at Koala Shores Holiday Park. We're happy to read you loved your time with us! We look forward to having you stay with us again. Koala Shores Team
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Pro’s: easy after hour key pick up and drop off, lovely water view from cabin
Cons: the cabin had a bad smell when we arrived, the double bed was not made when we got there - the clean sheets were on the dining table and the pillows/doona on the floor and shoved into the cupboard so we had to make the bed ourselves which we’ve never had to do at a holiday park, someone else’s hairs all over the bathroom walls, when entering the boom gate the keypad is so low you have to get out of the car to enter the number. Overall we couldn’t wait to get back home after this stay
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Koala Shores Team, Gestion de l’hôtel
Amanda, Thank you for providing us your review. We’re sorry to read there were troubles with your room. In future, please let our friendly Front of House staff know, so we can do our best to rectify the issue while you’re in the park. We’ll be sure to follow this up on our end, so no other guests are affected. Koala Shores Team
par un voyageur
Publié le 24 mai 2024 sur Wotif
Enjoyed our stay
Commentaires de Gestion de l’hôtel
27 mai 2024 par Koala Shores Team, Gestion de l’hôtel
Daphne, thank you for staying with us at Koala Shores Holiday Park. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Koala Shores Team
par un voyageur
Publié le 1 mai 2024 sur Expedia
The cabin was good. Clean, decent size and comfortable for a week or so. Everything you need is included. Facilities of the park are ok. No complaints.
Commentaires de Gestion de l’hôtel
9 mai 2024 par Koala Shores Team, Gestion de l’hôtel
Hi Daniel, thank you for staying with us at Koala Shores Holiday Park. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back.
par un voyageur
Publié le 21 févr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
22 mars 2024 par Koala Shores Team, Gestion de l’hôtel
Michael, thank you for staying with us at Koala Shores Holiday Park. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Koala Shores Team
par un voyageur
Publié le 25 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2024 par koala Shores, Gestion de l’hôtel
Ryan, thank you for taking the time to leave your review and staying with us at Koala Shores Holiday Park. We're happy to read you loved your time with us! We look forward to having you stay with us again. Koala Shores Team
par un voyageur
Publié le 24 janv. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
19 févr. 2024 par koala Shores, Gestion de l’hôtel
Hi Neil, thank you for taking the time to leave your review and staying with us at Koala Shores Holiday Park. We're happy to read you loved your time with us! We look forward to having you stay with us again. Koala Shores Team
par un voyageur
Publié le 28 déc. 2023 sur Wotif
The location was lovely and the pool was beautiful (unfortunately it was closed for maintenance on the day of our arrival). The lady who checked us in was friendly. The room itself was average at best. The fittings are in dire need of repair/replacement. Things like missing light globes, ants coming in through the wall, numerous small spiders on the ceiling and an exhaust fan in the bathroom which must have been at least thirty years old and didn’t appear to have been cleaned in that time were all disappointing. Hot water was limited, there were no regular channels on the TV and wifi was hit and miss. Our room was supposedly ‘superior’ but at $950 for two nights stay and in a room we really didn’t feel comfortable in at all, I don’t think represented good value at all. For people who are only in their room to shower and sleep, it might be OK but we were very glad to get home.
Commentaires de Gestion de l’hôtel
1 janv. 2024 par koala Shores, Gestion de l’hôtel
Dear Jennifer Thank you for your valuable feedback, I take all feedback very seriously as it allows us to improve. I will be following up with the team to discuss your experience, I am extremely sorry that this happened to you during your stay. I will also arrange pest management to inspect the room.
