Note fondée sur 910 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 nov. 2024
HVAC wasnt working in room assigned and in fact it was running on the cool setting and pumping out hot air. The room was 86 degrees!
Person checking in was very nice and offered me another room but said the last remaining ones would be similar. I took another room which did not have the unit running and it was cooler so i took it but had to sleep with the door open.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Derek,We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused.Maz K.#Team6
par un voyageur
Publié le 18 août 2024 sur Expedia
Over night clerk was rude and he purposely gave me a room without air conditioning. The room has roaches. I would add a picture of bug if I could. The roach, not the rude desk man.
Commentaires de Gestion de l’hôtel
22 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Victor, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Natalie #Team6
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. If there are any areas where we can make improvements or if you have specific feedback you would like to share, please do not hesitate to contact us. We are looking forward to the opportunity to serve you again in the future!
par un voyageur
Publié le 13 août 2024 sur Expedia
par un voyageur
Publié le 5 août 2024 sur Expedia
The ac didnt work and also leaked. Mold on shower pan. There was constanly a presence of law enforment. All around i would not recommend to anyone.
Commentaires de Gestion de l’hôtel
13 août 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 4 août 2024 sur Expedia
AC did not work.
Was suppose to be non smoking room. Smelled smoke all night through ventsand walls. Window was not locked and had no screen.
Flooring, base, and overall conditions of the room needed remodeled. Could see daylight at bottom of outside wall at floor. Will never stay at that motel 6 again.
Commentaires de Gestion de l’hôtel
13 août 2024 par Nancy Y., Gestion de l’hôtel
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
par un voyageur
Publié le 3 août 2024 sur Expedia
par un voyageur
Publié le 3 août 2024 sur Expedia
par un voyageur
Publié le 3 août 2024 sur Hotels
A/C unit didnt work so was around 85 and muggy all night..most lights were bent or broke. Holes in blankets. Looked like water damage on everything. Bathroom sink sprays everywhere but in sink. Was no fridge or micro in room.
Commentaires de Gestion de l’hôtel
13 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #team6
par un voyageur
Publié le 3 août 2024 sur Expedia
I booked 2 months out I get there at 2 no early check in, I come back at 3 no rooms available due to no clean rooms , I come back at 430 finally able to check in , shower was dirty, bed sheets where dirty and not changed, property is deteriorating, staff was rude
