Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 janv. 2024 par HOWARD, Gestion de l’hôtel
We would like to thank you for taking the time to complete our online survey about your stay_. Feedback from our Guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.
par un voyageur
Publié le 13 août 2024 sur Hotels
Peaceful night's sleep! Nice management couple staffing lobby for morning breakfast and check-out!
Commentaires de Gestion de l’hôtel
16 août 2024 par Umesh, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback with us! We’re thrilled to hear that you enjoyed a peaceful night's sleep during your stay. It’s wonderful to know that our management couple made a positive impression during breakfast and check-out; they truly care about providing a warm and welcoming experience for all our guests.We appreciate your kind words and hope to welcome you back for another restful getaway soon!Best regards,Umesh Patel
par un voyageur
Publié le 6 août 2024 sur Expedia
Small room.Poor TV, Breakfast had very limited offerings. Rated a 9 and wonderful by Expedia which is ther second bad rating by Expedia this year! It was not awful but it was not a 9!
Commentaires de Gestion de l’hôtel
8 août 2024 par Umesh, Gestion de l’hôtel
Dear Richard,Thank you for taking the time to share your feedback with us. We truly value your insights and sincerely apologize for not meeting your expectations during your recent stay. We're glad to hear you found aspects of your experience satisfactory, but we also understand that the small room size, the TV quality, and the limited breakfast offerings were disappointing. Your comments are important to us, and we will share them with our team as we continually strive to improve our guests' experiences.We appreciate your perspective, and I assure you that we are looking into these areas to enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with the level of comfort and quality you rightfully expect.Thank you once again for your valuable feedback.Best regards,Umesh PatelGeneral Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Umesh, Gestion de l’hôtel
Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Econo Lodge. We truly appreciate your insights, as they help us to continually improve our services.If there were any specific areas where you feel we could improve or enhance your experience, please feel free to share; we are always looking for ways to serve our guests better.Thank you once again for staying with us. We hope to welcome you back to Econo Lodge in the future!Warm regards,General ManagerUmesh Patel
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Umesh, Gestion de l’hôtel
Thank you so much for your kind words and feedback! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we are grateful for your support. Please do not hesitate to reach out if there is anything else we can assist you with in the future. We look forward to welcoming you back soon! Kind Regards, Umesh Patel
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Umesh, Gestion de l’hôtel
We're thrilled to hear that you had an exceptional experience with us, and we're proud to have exceeded your expectations. We take pride in providing exceptional service and amenities, and it's always wonderful to know that we're making a positive impact on our guests' stays. Thank you again for your wonderful feedback. We're honored to have had the pleasure of hosting you, and we look forward to welcoming you back to Econo Lodge Lenior City TN again soon. Best regards, Umesh Patel
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Umesh , Gestion de l’hôtel
Dear Joe,Thank you for choosing to stay with us at Econo Lodge Lenoir City, TN! We truly appreciate your feedback and are grateful for the opportunity to serve you.We apologize for any inconvenience you may have experienced during your visit. Your comfort and satisfaction are very important to us, and we are continuously striving to improve our services based on our guests' feedback.We hope to welcome you back in the future and provide you with a more enjoyable stay. Warm regards,Umesh PatelGeneral Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Staff was friendly
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Umesh, Gestion de l’hôtel
Dear Richard,Thank you so much for taking the time to share your feedback! We are thrilled to hear that you enjoyed your stay with us at Econo Lodge and that our staff made a positive impression. Our team works hard to provide a welcoming and friendly environment for all our guests, and your kind words mean a lot to us.We hope to welcome you back soon for another pleasant stay!Best regards,Umesh PatelGeneral Manager
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Umesh, Gestion de l’hôtel
Dear Nelson,Thank you for taking the time to complete our survey. We sincerely appreciate your feedback, as it helps us improve our services and enhance the experience for our guests.I want to extend my heartfelt apologies for the inconvenience you faced during your stay. We strive to provide the highest level of service, and I regret that we fell short in meeting your expectations. Please know that we value you as our guest and would love to hear from you where we felt short in our service so we can improve in that area to ensure a better experience for all our guests in the future.If there's anything more, we can do to make amends, or if you would like to discuss your experience further, please don’t hesitate to reach out.Thank you once again for your valuable feedback.Warm regards,Umesh PatelGeneral ManagerEcono Lodge
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Umesh, Gestion de l’hôtel
We're absolutely delighted to hear that you had a wonderful stay with us! We're thrilled that you chose to stay with us and we're grateful for the opportunity to welcome you to our hotel. It was our pleasure to have you as our guest and we're so glad you enjoyed your time with us.We take pride in providing exceptional service and amenities, and it's always wonderful to hear that our efforts have made a positive impact on our guests' experiences. Your feedback is invaluable to us, and we'll take it into consideration as we continue to strive for excellence.Thank you again for choosing to stay with us, and we look forward to welcoming you back soon!Best regards,Umesh PatelGeneral MangerEcono Lodge
