Note fondée sur 195 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 juin 2022 par joe, Gestion de l’hôtel
thank you for staying with us and your feed back
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We're glad you enjoyed some aspects of your stay but sorry to hear there were areas that didn't meet your expectations. We’ll take your comments into consideration to improve our services. We hope to have another opportunity to provide you with a better experience.Sincerely, Hotel Manager
par un voyageur
Was not as advertised
Publié le 19 juill. 2024 sur HotelsWhat was advertised was not what we got. Breakfast was only cereal bars & coffee. Facilies are very old & operator is spending very little on rehab & maintenance.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that the facilities did not meet your expectations and that the breakfast options were limited. We are actively working on updates and improvements to enhance our guest experience. We appreciate your comments and will use them to guide our efforts.Sincerely, Hotel Manager
par un voyageur
Publié le 24 juin 2024 sur Expedia
Non smoking room had been smoked in. The advertised breakfast wasn’t. Juice machine broken , coffee machine is brown water and there was virtually nothing to eat. I will not recommend this
Commentaires de Gestion de l’hôtel
25 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We deeply regret that your stay did not meet expectations, especially regarding the non-smoking room and breakfast issues. Your comments are crucial for us to address these shortcomings. We apologize for the inconvenience and will take immediate steps to improve our services. Thank you for bringing this to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Triston,Thank you for your feedback and rating. We're glad to hear that you had a positive experience during your stay. If there's anything specific we can do to make your next visit even better and earn that extra star, please let us know. We look forward to welcoming you back soon.Sincerely,Hotel Manager
par un voyageur
Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jose,Thank you, Jose, for your outstanding review and for choosing to book with us through Hotels.com! We're thrilled to receive a perfect 10 out of 10 rating from you. Your satisfaction is our top priority, and we look forward to providing you with another exceptional experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 22 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kathleen,Thank you so much for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. Providing top-notch service and ensuring guest satisfaction is our priority, and we're delighted that we met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic stay whenever you're in the area.Sincerely,Hotel Manager
par un voyageur
Publié le 19 mai 2024 sur Expedia
I was prepaid, but my card was billed again upon arrival. This mistake was corrected but it will be days before that money is available on my card.
This Doesn’t really affect me now, but there was a time in my life where this could have been a huge deal for me traveling on a budget so it’s a pet peeve.
Commentaires de Gestion de l’hôtel
19 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Matthew,Thank you for your feedback. We apologize for the billing error and any inconvenience it caused. We understand the importance of accurate billing, especially for travelers on a budget.We have rectified the mistake and appreciate your understanding. Your feedback helps us improve our services for all guests.We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 11 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jose,Thank you so much for your perfect 10 out of 10 rating! We are thrilled that you had such a fantastic experience during your stay with us. Our team works hard to ensure that every guest has a memorable and comfortable stay, and it's incredibly rewarding to receive such positive feedback. Your satisfaction is our top priority, and we can't wait to welcome you back for another outstanding stay.Sincerely,Hotel Manager
par un voyageur
Publié le 11 mai 2024 sur Expedia
Great place to be at. Friendly people
Commentaires de Gestion de l’hôtel
12 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Chang,We are delighted to hear that you had a great experience during your stay with us! It's fantastic to know that you found our place welcoming and enjoyed the friendly atmosphere created by our team. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager
