Note fondée sur 215 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear that your experience did not meet your expectations, as indicated by your 2 out of 10 rating on Hotels.com. We would appreciate any specific feedback or comments you have to help us understand where we can improve. Your input is important to us, and we hope to have the opportunity to provide a better stay in the future.Sincerely,Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
I will recommend
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your stay and would recommend us to others. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review and for rating us 6 out of 10. We appreciate your feedback and are sorry to learn that your experience did not meet your expectations. Your insights are important to us, and we would love to know more about what we can improve. Please feel free to share any specific concerns. We hope to have the chance to welcome you back for a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 24 août 2024 sur Hotels
Didn’t keep up with toiletries; toilet paper, shampoo. Towels were scratching, bed was noisy.
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback regarding your recent stay. We appreciate your 6 out of 10 rating and sincerely apologize for the issues you experienced. It’s concerning to hear that toiletries were not adequately stocked, and we will address this with our housekeeping team. We also regret that the towels were uncomfortable and that the bed was noisy. Your comments are important to us, and we will work to improve these aspects of our service. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 8 juin 2024 sur Expedia
Buen lugar.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Arlene,Thank you for your positive review! We're glad you enjoyed your stay at Microtel by Wyndham Perry National Fairground Area I-75. If there's anything specific you loved about your experience or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager
par un voyageur
Publié le 6 juin 2024 sur Expedia
The outlets in room 120 would not hold the plugs to get any power. No coffee in room, no hair dryer
Commentaires de Gestion de l’hôtel
8 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marsha,We apologize for the inconvenience you experienced with the outlets and the lack of coffee and a hairdryer in your room. Your feedback is valuable, and we will address these issues to ensure a better experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,Hotel Manager
par un voyageur
Clean and quiet
Publié le 5 juin 2024 sur HotelsCheck-in was a breeze. The room was clean and comfortable. Will stay there again!
Commentaires de Gestion de l’hôtel
6 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Magda,Thank you for your perfect rating! We're delighted to hear that your check-in was smooth, and you found the room clean and comfortable. We look forward to welcoming you back for another great stay.Sincerely,Hotel Manager
par un voyageur
Publié le 23 mai 2024 sur Expedia
This people here are money hungry. My booking got messed up and they still made me pay and I never stayed there. I needed the room for Saturday not Friday and they made me stay at for both. The sad part is I am a regular so instead of refunding one night they are gonna lose out a lot… We stayed there at least twice a month and sometimes more…. Not any more!!! This place is garbage
Commentaires de Gestion de l’hôtel
24 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michelle,We apologize for the inconvenience and frustration caused by the booking mix-up. Your feedback is concerning, and we take your comments seriously. We understand the importance of accommodating our regular guests and ensuring a seamless booking experience. We will investigate this issue and work to improve our procedures to prevent similar situations in the future. Your loyalty is valued, and we hope to have the opportunity to regain your trust and welcome you back for a better experience.Sincerely,Hotel Manager
par un voyageur
Publié le 19 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you had a very nice stay at our hotel and that you found our staff attentive and responsive to your needs. It's great to know that you enjoyed our breakfast spread, which caters to various dietary needs, and that you found our pool warm enough for comfortable swimming. We appreciate your recommendation and look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Manager
par un voyageur
Publié le 13 avr. 2024 sur Hotels
It was ckean n quiet but i could not sleep comfortably in the bed
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Alice,Thank you for sharing your experience with us. We're glad to hear that you found our hotel clean and quiet. However, we apologize that you did not sleep comfortably in the bed. Your comfort is important to us, and we will take your feedback into consideration to ensure improvements are made. If there's anything else you would like to share or if there's anything we can do to make your next stay more comfortable, please let us know. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager
