Note fondée sur 359 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,4 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mars 2014 sur Hotels
par un voyageur
Publié le 29 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Krystal,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Christina,Thank you for your stay and the glowing 10-star review. Knowing that our guests recognize and value our efforts is incredibly uplifting. Your high rating serves as a strong motivator for our entire team. Ensuring guest satisfaction is our utmost priority, and we eagerly anticipate the opportunity to welcome you back shortly! Sincerely, Hotel Manager
par un voyageur
Publié le 31 mai 2024 sur Expedia
Todo
Commentaires de Gestion de l’hôtel
1 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Wilson,Thank you for your nice comment. It's so good to hear that our guests are satisfied with the stay and our hospitality. We are quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back.Sincerely, Hotel Manager
par un voyageur
Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 20 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to review our hotel. We appreciate your feedback and hope to exceed your expectations on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 10 mai 2024 sur Expedia
Rooms were clean and comfortable. Front desk staff was amazing. Will definitely stay here again.
Commentaires de Gestion de l’hôtel
11 mai 2024 par Hotel Manager , Gestion de l’hôtel
Dear Lisa,Thank you for your feedback and for choosing to stay with us! We're delighted to hear that you found our rooms clean and comfortable, and we're thrilled that our front desk staff made such a positive impression on you. We appreciate your kind words and your intention to stay with us again in the future. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 29 avr. 2024 sur Expedia
it is right off interstate I-75. Easy to find.
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Beverly,Thank you for your perfect rating and feedback! We're glad to hear that our location right off Interstate I-75 made it easy for you to find us. We strive to provide convenient accommodations for our guests, and we're pleased that our location met your needs. We appreciate your review and hope to welcome you back again in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 22 avr. 2024 sur Expedia
When I arrived I had inadvertently booked a smoking room, this was not acceptable to me as my husband has heart conditions. I tried to cancel with the property on site but, because of the hour 5:30 pm they would not cancel. I was going to book another upgraded room at the same motel. Expedia rep. could not satisfy my request either. We stayed in the room and we were very uncomfortable because of the imbedded smoke. Also, the rooms were not remodeled as the listing had offered. We will not be staying there again!!!
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the inconvenience you experienced with your booking and for the discomfort caused by the smoking room. We understand the importance of a smoke-free environment, especially for individuals with health conditions. We regret that we were unable to accommodate your request to cancel or change rooms due to the timing. Your feedback about the discrepancy in the room condition is noted, and we will work to ensure our listings accurately reflect our accommodations. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 25 mars 2024 sur Expedia
This location is not perfect but it is clean and the price is reasonable. It’s a value pick.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Shawn,Thank you for your kind feedback! We're glad to hear that you found our hotel clean and reasonably priced. Providing a clean and affordable stay is important to us, and we're pleased to know that we could offer you a good value for your stay. We hope to have the opportunity to welcome you back for another comfortable stay in the future!Sincerely, Hotel Manager
