Note fondée sur 401 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Livid, You can do Better Hampton Inn, Disappointed
Publié le 7 août 2024 sur HotelsCheck in was on 7/26 and we arrived around 2:50 pm. We reserved the room for 2 nights (7/26, 7/27, check out 7/28). The clerk checked us in, gave us our room keys, and we went up to our room. We chose the Hampton Inn because they are pet friendly. 7/27 we did some sight-seeing around Lenoir and then left later to see the concert that we were in town for. When we arrived back at the room later that night at approx.12 midnight and our room keys would not work to gain access to our room. Outside the door we could here the phone ringing continuously without ceasing. I waited at the door while my husband went down to the lobby to find out what was going on. I could only imagine my seizure prone dog being tormented inside while that phone rang, over and over again. After about a 1/2 hour, my husband returned with a manager who let us in, telling me that she had entered the room earlier. Apparently the mgr on duty when we checked in had not checked us in properly and they said we were not even supposed to be there. They were in the process of giving our room to another couple. I said little, although I was livid at the fact that they had entered the room after checking us in, seeing our belongings in the room, and rather than calling our number on the reservation, they incessantly called the room phone after knowing there was a dog in the room (she had visibly seen the dog when entering). We accepted the apology and they took 1 night stay charge from the bill, but then charged us.
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Publié le 28 juill. 2024 sur Hotels
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Everything i worry about being in a hotel having 2 small kids i had nothing to worry about with this location
par un voyageur
Publié le 22 juill. 2024 sur Hotels
We had a great stay! Room was very clean, a/c was nice and cool.
Front desk staff was cordial, but not always available. Had to wait for a bit at the desk until someone came.
Would stay again!
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Expedia
It was good
par un voyageur
Publié le 16 juill. 2024 sur Expedia
par un voyageur
Publié le 15 juill. 2024 sur Hotels
