Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien
Publié le 9 oct. 2019 sur HotelsUn arrêt en passant pour la nuit. Nous n’avons pas exploré les alentours mais avons commandé le souper
Commentaires de Gestion de l’hôtel
10 oct. 2019 par Alison, Gestion de l’hôtel
Thank you! We hope to see you again the next time you are passing by. Thanks again.
Recommandé
pour Tout le mondepar un voyageur de Québec, QC
Vraiment excellent!
Publié le 12 nov. 2016 sur Expedia
Pour : Cet hôtel représente ce que Hampton Inn symbolise: qualité, propreté et courtoisie.
Contre : Pour la chaîne Hampton Inn en général, les oreillers trop mous. Pour celui de Lenox, le mot déplu est trop fort, mais l'assise du bain était défectueux. Résultat: un bain bruyant sous les pieds.
par un voyageur de France
bonne étape dans les Berkshires
Publié le 12 oct. 2016 sur Hotelsbon hôtel pour 2 ou 3 nuits pour visiter les environs
par un voyageur
Publié le 7 août 2024 sur Expedia
What a nice surprise. This is a lovely, well kept hotel.
We were just looking for a place (preferably clean) after the day at Tanglewood is Massachusetts. What we got was delightful, polite people working in all parts of Hotel, the room is clean, attractive, and well appointed. Could not ask for more. Thank you
Commentaires de Gestion de l’hôtel
8 août 2024 par Elissa, Gestion de l’hôtel
Thank you very much for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your visit, our team does an amazing job taking care of our property and our guests every day. We hope to welcome you again soon. Thanks again.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Elissa, Gestion de l’hôtel
Thank you very much for taking the time to respond to our survey. Our daily mission is to ensure each guest has an amazing experience! If there was anything we could have done better to improve your stay, please share your thoughts with us! Again, thank you. We are looking forward to welcoming you back again soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Everything went seemlessly & was very pleasant.
Commentaires de Gestion de l’hôtel
6 août 2024 par Elissa, Gestion de l’hôtel
Thank you very much for taking the time to respond to our survey with such kind words. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Elissa, Gestion de l’hôtel
Thank you very much for taking the time to respond to our survey. We are so happy to see that you enjoyed your visit and we are looking forward to welcoming you back again soon. Thanks again.
par un voyageur de Sherman Oaks
Publié le 19 juill. 2024 sur Expedia
The hotel was average. Check in was pleasant, check out was rushed and not very pleasant. Common areas were very clean.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Elissa, Gestion de l’hôtel
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that you were unhappy with your checkout experience. Our goal is to provide a warm, friendly, and reliable experience that makes guests happy, and we sincerely appreciate your feedback. I will be sure to share your experience with our front desk team so that we do not continue to provide the same checkout experience to our guests. Thank you for taking the time to let us know as we love to learn how we can better our guests experience. We hope to welcome you back soon.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
The king size bed was too soft. Sheets did not fit. Disappointing
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Elissa, Gestion de l’hôtel
Thank you for taking the time to share your thoughts regarding your recent visit with us. We truly value our guest's feedback. It helps to guide us to the areas where we may be excelling and where we may need to put a bit more focus.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Elissa, Gestion de l’hôtel
Thank you for taking a moment to share your experience. I am happy to hear you found the property to your liking. Making you happy makes us happy. If there’s anything we can do to make your stay better next time, talk to any member of our team and we’ll strive to ensure you’re 100% happy. We look forward to welcoming you back soon.
