See all properties

The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5 star property
3.5-star hotel near Tanglewood Music Center

Choose dates to view prices

Photo gallery for The Constance, The Whitlock, & The Dewey By The Lenox Collection

Free WiFi, bed sheets
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)
Interior
TV
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Shakespeare and Company
    ‪11 min walk‬
  • Tanglewood Music Center
    ‪2 min drive‬
  • The Mount
    ‪3 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Dewey Inn)

Standard Room, 1 King Bed (Dewey Inn)

Standard Room, 1 King Bed (Dewey Inn)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Dewey Inn)

Standard Room, 1 Queen Bed (Dewey Inn)

Standard Room, 1 Queen Bed (Dewey Inn)

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Double Room, 2 Double Beds (Whitlock Inn)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room,1 Queen Bed(Constance Inn)

Shower, designer toiletries, hair dryer, towels

Standard Room,1 Queen Bed(Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Dewey Inn)

Deluxe Room, 1 King Bed (Dewey Inn)

Deluxe Room, 1 King Bed (Dewey Inn)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Dewey Inn)

Deluxe Room, 1 Queen Bed (Dewey Inn)

Deluxe Room, 1 Queen Bed (Dewey Inn)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Room, 1 King Bed (Whitlock Inn)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 2 Double Beds (Whitlock Inn)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 1 King Bed (Whitlock Inn)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Constance Inn)

Shower, designer toiletries, hair dryer, towels

Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room,1 King Bed (Constance Inn)

Free WiFi, bed sheets

Standard Room,1 King Bed (Constance Inn)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn)

  • Sleeps 2
  • 1 Queen Bed

About the area

Lenox

In Lenox .You'll be steps from Lenox Library and a 5-minute walk from The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within half a mile (1 km).

What's nearby

  • Lenox Library - 2 min walk - 0.2 km
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.7 km
  • Shakespeare and Company - 11 min walk - 0.9 km
  • Tanglewood Music Center - 2 min drive - 2.2 km
  • The Mount - 3 min drive - 2.7 km

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Burger King - ‬6 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬3 min drive
  • ‪The Locker Room - ‬7 min drive
  • ‪Joe's Diner - ‬7 min drive
  • ‪Arizona Pizza Co. - ‬5 min drive

About this property

The Constance, The Whitlock, & The Dewey By The Lenox Collection

3.5-star hotel near Tanglewood Music Center
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a library, and coffee/tea in a common area are also featured at The Constance, The Whitlock, & The Dewey By The Lenox Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Lenox hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Library
  • No smoking on site
The Constance, The Whitlock, & The Dewey By The Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Similar properties

Lobby

Berkshires Untold

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 547 reviews
The price is CA $136
CA $152 total
includes taxes & fees
Apr 23 - Apr 24
Berkshires Untold

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Yoga classes

Accessibility

  • No elevator
  • Thin carpet in room

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0005001520. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection
The Constance The Whitlock The Dewey By The Lenox Collection

The Constance, The Whitlock, & The Dewey By The Lenox Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 437 reviews
Rating 8 - Good. 114 out of 437 reviews
Rating 6 - Okay. 56 out of 437 reviews
Rating 4 - Poor. 24 out of 437 reviews
Rating 2 - Terrible. 10 out of 437 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nataliya

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Easy walk to restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and bathroom, very cozy lobby
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was outstanding.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Incredibly helpful staff. The room we had was very comfortable. The access to downtown restaurants and shops was exactly what we wanted. Even with cold weather, we were able to walk everywhere we want to go. We will definitely be looking at staying at the Constance again when we travel to the Berkshires.
Stayed 2 nights in Dec 2024

6/10 Okay

kevin, newton

Travelled with partner
no food available and no mini fridge in the room
Stayed 1 night in Oct 2024

4/10 Poor

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was warm in our room but freezing in the rest of the building. Breakfast was terrible: old croissants, no espresso. Pillows were uncomfortable. The bathroom was freezing.
Stayed 1 night in Dec 2024

8/10 Good

Madelyn

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Lorelei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! The staff was incredible, the room was very clean and cozy, and overall was a great place to stay. Loved it here!
Stayed 2 nights in Dec 2024

8/10 Good

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in a beautiful town. Convenient location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This inn was absolutely perfect. The quintessential New England inn set right in downtown Lenox made for a perfect winter getaway. Easy walk to shops and restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Sarah, Kennebunk

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was very cold and restaurant was not open for the season. The staff was exceptionally nice though.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so sweet and helpful. Clean and quiet, I’ll be staying here again soon for sure
Stayed 2 nights in Nov 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to everything in Lenox! Lovely staff!
Stayed 1 night in Nov 2024

8/10 Good

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little village, easy walking, shopping and safe!
Stayed 2 nights in Nov 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Regina

Stayed 1 night in Oct 2024

10/10 Excellent

Norine

Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a comfortable, clean room in a great little shopping and dining neighborhood. The staff was very friendly and helpful. I look forward to staying here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved staying at the Whitlock in Lenox. A beautiful inn with the coziest feel. Great spot on the Main Street of the town.
Stayed 2 nights in Nov 2024

6/10 Okay

Jo Ann

Travelled with family
Liked: Staff & service, property conditions & facilities
Our room at the Whitlock was cute but the shower door bottom edges had mold and was dirty. We had no hot water the first day at the sink. When the water was turned on, it spewed everywhere from the bottom. Had to use towels to clean up. Problem was fixed the same afternoon, towels replaced. But water was slow to heat up. Rug in bedroom was in good shape but looked dirty. Beds were uncomfortable. Mattresses too soft.
Stayed 2 nights in Nov 2024

4/10 Poor

erisa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On the outside this place looks beautiful. I thought it had a rustic theme to it. It’s honestly very old, the floors crack, the rooms are incredible small. The hotel was clean but the blinds don’t cover the windows so get ready for early sunshine right in your face. It’s good that the windows open and you can get fresh air. I didn’t like that they offered the open glass bottle of water as it’s not safe and seemed very cheap. I paid 230 a night, you would think you can at least get two bottles of water. It’s overpriced because of the location. The towels were really old and stained. They were clean but stained from previous use. We checked out earlier and booked another hotel. The room was so small. I liked that they had a smart tv, we didn’t try the breakfast so I can’t comment on that. They legit kept the same style from when this place was first built some small changes and renovations.
Stayed 2 nights in Nov 2024