Note fondée sur 894 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Michelle, Front desk, Gestion de l’hôtel
Thank you! We appreciate your positive feedback! Have a wonderful day!
par un voyageur
Publié le 25 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2022 par Michelle, Front desk, Gestion de l’hôtel
Thank you! We appreciate your feedback!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
It was very comfortable; we thoroughly enjoyed our stay. Will definitely return when visiting the area again!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Michelle, Front desk, Gestion de l’hôtel
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Safe travels and have a wonderful day!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
First, the TV did not work. I called the front desk. Someone came to fix it and disappeared to get something to help then never returned although we waited a long time. Then the heating/cooling system started to smell like it was burning. A very strong smell so strong that I could not stay in the room. All this happened at 9 in the evening. I called the front desk again but no one came after saying she would come right over. I finally walked over to the front desk and was told to expect that kind of thing given the type of room we had rented. (She then proceeded to say bad things about how Expedia set false expectations when booking rooms and that we should have known that ours was an economy although we certainly did not.)
The young lady was alone at the front desk and clearly overwhelmed by her job. She said 12 parties were about to check in although none was there at the point I was. Well after 9:30 PM, she moved us to another “economy room.” To my mind, in the name of better customer relations, she should have upgraded us given the problems we had had with the room, problems that were not of our making. There were plenty of rooms available.
Also, the breakfast was sub-par, even for this level of hotel.
I had always thought Wyndham was a decent brand and have stayed in Wyndham hotels before that were fine, but now my perceptions have changed given this unpleasant experience. I probably will not choose a Wyndham hotel again and will share my experience with others.
par un voyageur
Publié le 23 sept. 2024
Reasonable, convenient, clean, includes breakfast.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Front Desk, Gestion de l’hôtel
Good morning and thank you for taking the time to answer our survey and positive feedback We truly appreciate it and appreciate you choosing The Yankee for your stay. I hope you have a lovely day!!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Excellent property and amenities very courteous and helpful staff.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Michelle, Front desk, Gestion de l’hôtel
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Safe travels! Have a wonderful day!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Michelle, Front desk, Gestion de l’hôtel
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day! Safe travels.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
I had an enjoyable stay here. My Aunt was impressed with the pics of Eleanor Roosevelt and a young JFK. Nice solid hotel. I would stay there again.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Michelle, Front desk, Gestion de l’hôtel
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day and safe travels!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Michelle, Front desk, Gestion de l’hôtel
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day and safe travels!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you so much for the positive score. It's nice to see you had a nice experience with us. We appreciate your business and hope you have a great week.
