Ratings based on 251 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 2, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 1, 2024 on Hotels
4 out of 5
by A traveller

Posted Jul. 28, 2024 on Expedia
Broadway Hotel is very handy to Letchworth town centre. Although old everything works well including the classic lift!! The staff were very friendly and helpful. We did have trouble with the shower running cold then very very hot. Otherwise an enjoyable stay.
4 out of 5
by A traveller

Disabled shower

Posted Jul. 15, 2024 on Hotels
The hotel is very good indeed. This was my second stay and I plan to stay again in September. However, when I first stayed I had a room with a walk in shower rather than a bath. On accessing my room this time, I found it only had a bath with a shower. My partner is disabled and although ambulant, cannot access a bath. I asked about changing the room but was told only single rooms have the shower only. This is rather disconcerting as usually disabled people have a partner/carer with them which means a double room would be required. We had to keep the double room and my partner could only have a wash down rather than a full shower.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 3, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 23, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 23, 2024 on Hotels
4 out of 5
by A traveller

Posted Jun. 18, 2024 on Expedia
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5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 9, 2024 on Hotels
5 out of 5
by A traveller

Posted Jun. 9, 2024 on Hotels
Super comfy except for the really small double bed. Clean, great breakfast, and lovely staff. Would recommend.