Note fondée sur 208 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 oct. 2022 sur Expedia
Personnel très sympathique.
Lit pas assez confortable pour moi mais satisfaisant pour mon mari.
Commentaires de Gestion de l’hôtel
17 oct. 2022 par Laura, Gestion de l’hôtel
Thank you for your review. We appreciate all feedback from our guests and hope to see you again.
par un voyageur
Publié le 2 août 2024 sur Expedia
Check-in was confusing. Room was utilitarian. No-smoking room with guests smoking outside many rooms. There was a bottle with cigarette stubs outside my door. No security latch on the inside of my door. Bed was questionable.
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relations, Gestion de l’hôtel
Dear Joseph,Thank you for your feedback. I apologize for the confusion at check-in and the issues you experienced with smoking and room security. We take your concerns seriously and will address them promptly. I hope you'll consider giving us another chance to improve our hospitality.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
The room was surface clean but definitely needed a deep clean. No extra towels or any face cloths the first day. Housekeeping did provide them the next day. Decent beds and friendly staff.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Management, Gestion de l’hôtel
Hi dearthank you for your feedback. we apologize for the initial oversight with the towels and cleanliness. we will address the cleanliness issues to improve our services and look forward to welcoming you back for even better stay with us.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Not the cleanest. Tub had mold growing in the silicon. Was fine for the night but I definitely wouldnt take a shower or bath there. The curtains had stains on them. Exterior was also just as dirty. The sheets and blankets were clean tho so definitely a plus. The bed was also comfortable.
Staff were amazing and very polite. If the staff had been rude we wouldve found another hotel to stay.
Not a horrible experience but definitely not as clean as it should've been by any means.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Management, Gestion de l’hôtel
Dear Nevada,Thanks for your feedback about your recent stay with us. we sincerely apologizes for the issues and inconvenience that you faced on your recent stay.We will work on your feedback and make sure to improve our property.We hope that you give us another chance to show you our hospitality.Hope to see you again.
par un voyageur de Calgary
Publié le 14 juill. 2024 sur Expedia
The room was clean the bed was good as well. I was on the second floor and was able to watch some of the Friday night cruiseon the Street Wheelers weekend
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Management, Gestion de l’hôtel
Thank you Dianne for the review. I am happy that you enjoyed your stay with us and I hope to see you again in the future.
par un voyageur
Publié le 13 juill. 2024 sur Expedia
The stay was really worst, looks good on the picture, seems like a nightmare. The AC and room was dirty as well as the toilet. I would not recommend and would bot come back.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Management, Gestion de l’hôtel
Dear Marie,We are really sorry to hear that we could not meet your expectation on your last visit. We will work on your feedback and improve our property and hope to give you a much better experience net time you visit.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
First off, it's not a 5 star resort, so don't expect that. It's a discount hotel, a bed for the night. Room was clean for the most, carpets are worn, bathrooms are dated amenities are almost nonexistent. Check in was great, as well as check. Great folks running the place, just is what it is.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Mike,Thank you for taking the time to share your thoughts with our team. We are glad that our team and the check-in process made a positive impact on your stay with us. However, we are disheartened that we were unable to meet all of your expectations. Your feedback is important to us, and we will be sure to share it with our team. We ask that you visit us again so we can show you a much better experience.
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Management, Gestion de l’hôtel
Thank you for the review. I am happy that you enjoyed your stay with us and I hope to see you again in the future.
par un voyageur
Publié le 28 juin 2024 sur Expedia
I was staying for work. Reasonable value for the price. Restaurants are close. Bed could be upgraded as could the decore. Overall it was ok.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Management, Gestion de l’hôtel
Thank you for the review. We appreciate all feedback from our guests and use this feedback to make improvements for a more pleasurable stay.
