Note fondée sur 955 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Nous avons pris une chambre avec cuisinette, la chambre semblait être dans la section travailleurs. Je déconseille fortement cette chambre, tapis au sol sale et très usé, mauvaise odeur, salle de bain avec bain jauni avec le temps, lit pas confortable. D'après moi les autres chambres sont mieux car le lobby est rénové et très propre.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par N.Dimaporo, Gestion de l’hôtel
Dear Johanne,Thank you for sharing your feedback. I'm sorry to hear about the issues with the kitchenette room. We strive to maintain all areas of our hotel and will address the concerns you mentioned. If you decide to stay with us again, please reach out directly, and we'll ensure you have a more comfortable stay. Sincerely,
par un voyageur
Correct
Publié le 24 juin 2021 sur HotelsLa chambre est un peu crasseuse.. porte sale et accumulation de poussière à certain endroit.
Le lit et les draps sont confortable. Frigidaire, micro onde et télé fonctionnent parfaitement.
Commentaires de Gestion de l’hôtel
17 août 2021 par General Manager, Gestion de l’hôtel
Dear Marie-Helene,
Merci. Thank you for staying with us and for taking the time to provide us with your feedback. We apologize that the room did not meet your expectations and we thank you for bringing it to our attention so that we could ensure that it was improved. We are happy to hear that the amenities worked well for you. Best wishes.
par un voyageur
Publié le 26 mars 2018 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2018 par Ayesha Saif, Gestion de l’hôtel
Dear Guest,
Thank you for staying with us at Super 8, Lethbridge. We appreciate you taking the time to provide us with your feedback and look forward to having you stay with us again.
Sincerely,
Ayesha Saif
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par C. Chavarria, Gestion de l’hôtel
Dear Lillian, Thank you for taking the time to provide us with your valuable feedback and we hope to be able to meet your expectations on your future travels. Sincerely,
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Accommodation met our needs - great location, easy check-in, pleasant and super clean. Coffee provided in the room was very bland and weak and didn’t taste like coffee. Otherwise no complaints and would stay here again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par C. Chavarria, Gestion de l’hôtel
Dear Carmel, Thank you for your sharing your experience. We are pleased to hear that you enjoyed our staff, cleanliness and location. As for the taste of the coffee, while it is up to par with the brand, I appreciate you bringing this to our attention. We will take your feedback into account as we look to improve our offering. We look forward to welcoming you back soon! Kind regards,
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Bathroom was small but other than that a really decent room and stay!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par C. Chavarria, Gestion de l’hôtel
Dear Connie, Thank you so much for sharing your experience and for choosing to stay with us! I am happy to know that you had a positive experience, however I'm sorry about the issue you had with the size of the bathroom during your stay. Kindly note that depending on the room type booked some of our bathrooms are smaller than others. Please make sure to contact us on your next visit so that we can assist you in booking a room with a bigger bathroom. We're committed to improving our service and hope you'll give us another chance to provide you with a better experience in the future. Sincerely,
par un voyageur
Publié le 15 sept. 2024 sur Hotels
We were very happy with all aspects of this stay from the friendly staff at check in , to the parking. Breakfast was plentiful, hot, and delicious . The bed was very comfortable and smelled so fresh and clean. We were upgraded thanks to our silver status and given a beverage and chocolate bar. I would highly recommend this hotel and we will return for sure.
We would also recommend taking a Lime scooter to Proper Burger for the best burgers in Salt lake. Proper Burger is an 8 min scooter ride from the hotel.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par C. Chavarria, Gestion de l’hôtel
Dear Cheyenne,Thank you for your kind words! We're delighted to hear that you enjoyed our staff, the breakfast and the room. We look forward to welcoming you back for another pleasant stay in the future! Sincerely,
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par C. Chavarria, Gestion de l’hôtel
Dear Leo,Thank you for your rating! We're pleased to see that you had an overall positive experience. If there are areas where we can improve and earn that extra point for your next visit, please let us know. Your feedback is valuable to us, and we look forward to providing an even better experience for you in the future! Sincerely,
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The staff was wonderful
Commentaires de Gestion de l’hôtel
16 sept. 2024 par C. Chavarria, Gestion de l’hôtel
Dear Kimberley, Thank you for your positive feedback. While this is a good score, we strive for excellence and are always looking for ways to improve. If there were specific areas where we could enhance your experience, please let us know. Your insights are invaluable in helping us provide the best possible service to our guests. Sincerely,
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Breakfast was nice, but has been reduced in variety since last stay. Hair dryer kept falling off the wall; hard to use.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par C. Chavarria, Gestion de l’hôtel
Dear Leonard, Thank you for taking the time to share your experience. I'm glad to hear that you enjoyed the breakfast and understand about the current options available. We do work hard to provide as many options in our breakfast above the basic standards. We will use your comments to help us improve our breakfast offerings. I'm sorry about the issues you encountered during your stay. Rest assured, we take your feedback seriously and are addressing these matters promptly with our maintenance team. Your feedback is valuable to us, and we look forward to providing an even better experience for you in the future! Sincerely,
