We were here in mid may (off-season), just before the lifts started operating. At arrival we thought the hotel looked a bit shabby/old, but the inside was better. We were met by a man working in the kitchen that did not communicate very well in English, but the message got trough. Parking were offered at a nearby garage for 14 CHF a night, but we found an free alternative, which seem easy in the off-season. Included in the price was the "Leukerbad Card Plus", which allowed me to buy a 3-hour ticket to the "Burgerbad" for 17 CHF. Free WiFi was a plus. The room was generally nice but smelled a little. The restaurant was one of the best things about this hotel, with good service and food.