Note fondée sur 156 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Met the need for a quick family over night stay.
Publié le 1 sept. 2024 sur HotelsRooms were clean, however one of the two rooms was a bit musty and felt as if it had not been ventilated/used in some time. Overall stay was fine and fit our needs.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Kassidi, Front Desk, Gestion de l’hôtel
Dear Chris,We first would like to take the time to thank you for your feedback regarding your recent stay. We appreciate your kind words as well as the honest words you had to say. We would like to apologize for failing to provide you with 2 quality rooms for your stay. Please give us another shot at exceeding your expectations, come stay again soon.Thank you
par un voyageur
Publié le 8 août 2024
Breakfast was no good
Commentaires de Gestion de l’hôtel
9 août 2024 par Sumit Patel, Gestion de l’hôtel
Randy,First we would like to thank you for taking the time to review your recent stay at Quality Inn in Lewisport, Ky. Second, we would like to apologize for failing to exceed your expectations when it came to our quality breakfast. Please give us another chance. Come stay again soon. Thank you
par un voyageur
Publié le 23 juill. 2024
Property was nice, quiet and clean. Staff was friendly. Breakfast was running low on biscuits by 7 and no one was checking on the food. Our only big complaint is the bed was so hard we didn't sleep well and were hurting by the end of our two night stay. If the bed wouldn't have been so firm I would probably give a 5/5.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Sumit Patel, Gestion de l’hôtel
Jamie,We would first like to thank you for taking the time to review your recent stay. We would like to thank you as well for the input on where we could use some improvement as well as the areas where we are excelling. Please come stay again soon.Thank you
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Stairs and hallways were dingy. Room was ok, but shower was lukewarm at best even though I had it turned all the way to HoT. All carbs offered for breakfast. Coffee only so-so.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Sumit Patel, Gestion de l’hôtel
Wendy,First we would like to thank you for taking the time to fill out the online survey regarding your stay. Second we would like to apologize for the poor experience you had during your stay. Please give us another chance to do better. Come stay again soon.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Awesome breakfast, helpful friendly staff.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Sumit Patel, Gestion de l’hôtel
Jeremiah,First we would like to express our gratitude that you took the time out of your day to fill out the online survey. Second, we would like to thank you for the kind words you had to say about your recent stay.
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Good service! And very good hot breakfast!
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Kassidi, Gestion de l’hôtel
Maria,Thank you for taking the time to fill out the online survey as well as a thank you for the positive feedback.Please come stay again soon.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
I want a refund on this stay expedia site showed it 13 miles from the location we was out after booking turned out was over 30miles and in another State. Only to be woke early the next morning with water pouring out of the ceiling in the bathroom. The phones arnt even hooked up so we go to front desk tell the ladie she says here key to the joining room we can take a shower there only to find fans tryinv to dry the carpet in that room were it had been flooded
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Sumit Patel, Gestion de l’hôtel
Luther,We apologize dearly for the experience you had during your stay. We will address these issues fast and see to it they are remedied immediately. Thank you for taking the time to tell us about the experience.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Decent small town motel. Comfy beds. No handicap accessible rooms. Standard motel breakfast that staff will quickly refill if asked. No fresh fruit.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Sumit Patel, Gestion de l’hôtel
Carol,First we would like to thank you for taking the time to fill out the online survey regarding your recent stay. We also appreciate your feedback regarding the fresh fruit option. Please give us a chance to get 5 out of 5 on at review from you, come back and stay again soon.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Breakfast was pretty good.
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Sumit Patel, Gestion de l’hôtel
Mark,Thank you for taking the time to fill out the online survey as well as thank you for the kind words you shared with us regarding your recent stay. Please come back soon.Thank you
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Sumit Patel, Gestion de l’hôtel
Mary,First we would like to thank you for taking the time to fill out the online survey regarding your recent stay at the Quality Inn, in Lewisport, KY. We appreciate your feedback and would love a chance to improve. Please come stay again soon