Hilton Garden Inn Auburn Riverwatch

3.0 star property
3-star hotel near Androscoggin Historical Society

Choose dates to view prices

Photo gallery for Hilton Garden Inn Auburn Riverwatch

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Reception
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
14 Great Falls Plz, Auburn, ME, 04210
  • Central Maine Medical Center
    ‪2 min drive‬
  • Bates College
    ‪2 min drive‬
  • Central Maine Community College
    ‪4 min drive‬
  • Auburn, ME (LEW-Auburn - Lewiston Municipal)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View (Hearing Impaired)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub (Hearing Impaired)

  • Sleeps 5
  • 2 Double Beds

Room, Accessible, Non Smoking (Hearing Impaired/Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

About the area

Auburn

City center stay.Your stay at this hotel will put you steps from Androscoggin Historical Society and a 5-minute walk from Festival Plaza. Central Maine Medical Center and Bates College are also within 2 miles (3 km).

What's nearby

  • Central Maine Medical Center - 2 min drive - 1.8 km
  • Bates College - 2 min drive - 2.1 km
  • St. Mary's Regional Medical Center - 3 min drive - 2.6 km
  • Central Maine Community College - 4 min drive - 4.2 km
  • Lost Valley Ski Resort - 9 min drive - 7.4 km

Getting around

  • Brunswick Station - 30 min drive
  • Logan International Airport (BOS) - 146 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Domino's Pizza - ‬7 min walk
  • ‪Denny's - ‬6 min walk
  • ‪Gipper's Sports Grill - ‬12 min walk

About this property

Hilton Garden Inn Auburn Riverwatch

3-star hotel near Androscoggin Historical Society
Hilton Garden Inn Auburn Riverwatch offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 10441 square feet (970 square meters) and includes conference space. The business-friendly Hilton Garden Inn Auburn Riverwatch also features laundry facilities, room service (during limited hours), and express check-out. Limited free parking is available on a first-come, first-served basis.

This 3-star Auburn hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 6 levels
  • 10441 sq ft of conference space
  • 970 sq m of conference space
  • Built in 2003
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Auburn Riverwatch offers 138 air-conditioned accommodations with coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Auburn hotel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 12.95 for adults and USD 4.95 to 12.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests arriving early must contact the hotel in advance to make check-in arrangements.

Renovations and closures

The following facilities or services will be unavailable from December 27 2024 to March 22 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities
  • Swimming pool
The property will be renovating from December 27 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Fitness facilities
  • Front desk
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.95 to 12.95 for adults, and USD 4.95 to 12.95 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hilton Garden Inn Auburn Riverwatch Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

KAREN, BILLERICA

Travelled with partner
Property was doing renovations. Areas were closed. It had snowed and the parking spaces weren’t cleared out.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
My stay was fine
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Stayed 1 night in Nov 2024

10/10 Excellent

Brian, Greene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jill

Travelled with family
My tub had water in it when we arrived and then when you shower you are standing in the dirty water as it doesn’t drain.
Stayed 1 night in Dec 2024

10/10 Excellent

Eusebio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The stars was very accommodating
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret, Winslow

Stayed 5 nights in Nov 2024

8/10 Good

Keith

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Stayed 2 nights in Nov 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was at the front desk while I checked out. I didn't know if it was OK to just leave the hotel key card or not. Had to call the front desk back in the room for someone to answer.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kristy

Stayed 2 nights in Nov 2024

2/10 Terrible

Cristina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was a dog that barked all night long and the staff did nothing
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

4/10 Poor

NORMAN, Turner

Travelled with partner
Disliked: Staff & service
The manager allowed clients to be noisy at a late hour. We had to change our room because of it. Wont stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

William p

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here...able to check in a little earlier so the grandkids could swim a bit before the banquet we were there for. Check in was smooth and staff very pleasant. Our go to when in Auburn for sure!!
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
Stayed 1 night in Nov 2024

10/10 Excellent

stephen, hyannis

Liked: Cleanliness, staff & service, property conditions & facilities
Food
Stayed 1 night in Nov 2024

10/10 Excellent

Omar

Travelled with partner
Stayed 7 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

2/10 Terrible

Kimberly

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I have been waiting to write this review because although I had some issues during my stay, I tried first to talk to the general manager Kayla Garcia about my concerns. I have left multiple message on her voicemail but have never received a call back. I booked a stay in October and arrived a bit early to check in. I was given a key to my room at that time but told that the room was not ready yet. My husband and I walked to a nearby store and returned around 3:30pm. Check in is posted for 3pm. I inquired at the desk to see if my room was ready yet. But Faith, a front desk employee said it was not. When I asked why it was still not ready even though it was after 3pm, she rudely told me that check in is not actually at 3, thats just when they are allowed to check people in, not an actual check-in time. Excuse me, what? Well finally our room was ready and we checked in. However around 7am, someone opened up the door of our room while my husband was just stepping out of the shower. We shouted at them to get out, I went into the hall to discover a young couple there with all their luggage. They said the front desk had just checked them into this room. I went immediately to the front desk and was told that they had no record of my stay at all or a room being assigned to me. What kind of a hotel operates this way? I feel totally violated and to make matters worse the manager will not even return my call to discuss concerns. Unacceptable for a Hilton property!!
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like vagrants in parking lot
Stayed 4 nights in Oct 2024