Note fondée sur 602 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 nov. 2024
par un voyageur
Publié le 6 août 2024 sur Expedia
It was just a minor incident, arguably our own fault because we left the cap off of a refillable water bottle overnight, but a little bug surprised us in it the next morning, a sink-type of bug that likes moisture. Everything else was satisfactorily clean; the front desk staff was friendly and we appreciated the included breakfast.
Commentaires de Gestion de l’hôtel
6 août 2024 par Betty J General Manager, Gestion de l’hôtel
Dear Molly,I am so sorry about your experience with the bug.Thank you for being our guest and we sure hope that you will visit again one day soon in the upcoming future.Best wishes,
par un voyageur
Publié le 5 août 2024 sur Expedia
It was a little run down but great value for a young family.
Commentaires de Gestion de l’hôtel
6 août 2024 par Betty J General Manager, Gestion de l’hôtel
Dear Drayton,Thank you for choosing to visit with us at the Clarion Pointe Hotel near EKU University.Please visit again soon,
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Betty J General Manager, Gestion de l’hôtel
Dear Gary,Thank you for choosing to visit with us at the Clarion Pointe Hotel near EKU University.Please visit again soon,
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Betty J General Manager, Gestion de l’hôtel
Dear Dale,Thank you for choosing to visit with us at the Clarion Pointe Hotel near EKU University.Please visit again soon,
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Nice hotel, breakfast in the morning. Was right down the street from police station.
Commentaires de Gestion de l’hôtel
6 août 2024 par Betty J General Manager, Gestion de l’hôtel
Thank you, Todd for choosing to stay with us.We appreciated your presence and your feedback!Sincerely,
par un voyageur
Publié le 25 juill. 2024 sur Expedia
The room and property are shoddy. Breakfast was sad. The staff is amazing and the best service. If staying for the night, it is fine. Longer stays, maybe not.
Commentaires de Gestion de l’hôtel
6 août 2024 par Betty J General Manager, Gestion de l’hôtel
Dear Jennifer,We appreciate your feedback. We offer more than just a required breakfast. Thank you for the compliment on our staff.Kind regards,
par un voyageur
Awful!
Publié le 22 juill. 2024 sur HotelsThe hotel itself wasn’t terrible at all. It was actually the staff. The man that checked me in seemed really nice but I had some issues with privacy. Whoever the man was , he got my information from check in and called my personal cell phone and left text messages asking inappropriate questions. I had to block the number. Unfortunately, the room I was placed the window was in front of the area where the staff take their smoke breaks.. I didn’t appreciate looking out my window and seeing him in front of it. I felt unsafe. I couldn’t wait to get out of there. I definitely won’t be back for that reason.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Betty J General Manager, Gestion de l’hôtel
Dear Jennifer,Thank you for your feedback!
par un voyageur
Honest review
Publié le 22 juill. 2024 sur HotelsThe staff was great! I however didnt enjoy that the room smelled very musty. The room was clean,it just didnt smell good. The bathroom was tiny. The bathroom door touched the toilet when opened. The bed was hard in my opinion,then again Im use to a fully foam matress and not a bed with springs. Other then those few things,it was decent.
Commentaires de Gestion de l’hôtel
6 août 2024 par Betty J General Manager, Gestion de l’hôtel
Dear Dorthy, thank you for your honest opinion. I do apologize if your felt your room was must. I am pleased to hear that it was clean. It has been so humid here in Kentucky.Again, I send my sincerest apology.Kind regards,
par un voyageur
Not bad for the price!
Publié le 21 juill. 2024 sur HotelsThis hotel was pretty clean and in decent shape for the price. The man checking us in for the night was very friendly and helpful. I didn't eat any of the continental breakfast but it didn't look too shabby.
Commentaires de Gestion de l’hôtel
6 août 2024 par Betty J General Manager, Gestion de l’hôtel
Dear Heather,Thank you for your response. We deeply appreciate your feedback. The breakfast did consist of eggs, sausage and seasoned potatoes along with many other choses.We hope that you will visit again with us in the upcoming future.Kind wishes.
