Note fondée sur 353 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 nov. 2024
Commentaires de Gestion de l’hôtel
18 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your thoughts with us. We appreciate your feedback and are committed to improving our services. We hope to have the chance to provide you with a better experience on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 12 oct. 2024
Good stay, clean room
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear you had a good stay and found your room clean. We look forward to welcoming you back for another pleasant visit!Sincerely, Hotel Manager
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Christopher,Thank you so much for your perfect 10 out of 10 rating! We're thrilled to know you had such a positive experience with us. Your feedback means a lot, and we can't wait to welcome you back on your next stay!Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the fantastic review! We're thrilled to hear you had a 10 out of 10 experience with us. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
This is a older property which has had limited maintenance and or upkeep.
The ownership of this property needs to make an investment by into this property and I believe they would see a good return on investment, but not from me.
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your thoughts. We understand your concerns regarding the property's condition. Please be assured that your feedback is valuable, and we are committed to ongoing improvements. We appreciate your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Stacy,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we will address the issues you mentioned to improve our services. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
They over booked and tried to give me a smoking room. Disgusting. We canceled the reservation and went to another hotel. I’m trying to get a refund.
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely sorry for the bad experience you had at this hotel. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Please accept our sincere apology for the issues you encountered during your stay as this is certainly not the kind of guest experience we want you to have. Your concerns will be shared with hotel management to ensure proper steps are taken to resolve all of the issues. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager
par un voyageur
Publié le 20 juill. 2024 sur Hotels
We had a late check in we got a room with a pull out bed for my daughter and the night time guy was extremely rude. We couldn't get a blanket or pillow for her bed.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Jay, Gestion de l’hôtel
Dear Miss Samantha,Thank you for taking your time to write a review of your stay with us. We provide pillows and blankets for the pull out couch in the night stand. You had also mentioned about the extra fees but we require an incidental deposit from all guests (refundable) upon check in. Thank you,
