Note fondée sur 912 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 oct. 2024
Great
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi William! Thank you for the fantastic rating! We're thrilled you had a great experience and look forward to your next stay with us. Safe travels!
par un voyageur
Publié le 28 oct. 2024
Great in all areas
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi William! Thank you for the glowing feedback! We're delighted to know everything met your expectations and that you had such a positive experience. We look forward to welcoming you back!
par un voyageur
Publié le 27 oct. 2024
They required a $100 mandatory deposit upon checkin for potential damages. … kind of insulting….No greeting no smiles from desk person …. No hook to hang towels. Breakfast was good
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Molly! Thank you for sharing your feedback. We apologize for the experience you had during check-in; we strive to create a welcoming atmosphere, and it’s disappointing to hear that we fell short in that regard. Your concerns about the mandatory deposit and towel hooks are valid, and we appreciate you bringing them to our attention. On a positive note, we’re glad you enjoyed the breakfast! We hope to improve your experience in the future.
par un voyageur de ROSEMOUNT
Publié le 16 oct. 2024
Clean great price! Will stay again.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Deann! Thank you for the fantastic review! We're thrilled to hear you enjoyed the cleanliness and value of your stay. We look forward to welcoming you back again soon!
par un voyageur de JOHNSON CITY
Publié le 17 sept. 2024
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Katharine! Thank you for your perfect 5 out of 5 rating! We're thrilled to hear you had an excellent stay. We appreciate your feedback and look forward to welcoming you back soon!
par un voyageur
Publié le 6 août 2024 sur Expedia
Enjoyed our stay, except there were 2 homeless ladies which stayed at motel main entrance which I assume living there. Not a good advertising for the motel! Plus they smoked!!!
Also, no towel bars in bathroom.
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi John! Thank you for sharing your experience. We're glad you enjoyed your stay overall. We regret that the people at the entrance and the absence of towel bars in the restroom caused you any inconvenience. Your feedback is valuable, and we will work on addressing these issues to ensure a better experience for future guests.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Whitney! We are ecstatic to see your perfect 10 out of 10 rating! Knowing that you had an exceptional experience is incredibly rewarding for our team. Your kind words inspire us to continue striving for excellence.We can’t wait to welcome you back for another fantastic stay. Thank you for your outstanding review and for being our valued guest!
par un voyageur
Publié le 5 août 2024 sur Expedia
Good customer service. Shower pressure sucks and shampoo and conditioner were completely out and tub didn’t drain unfortunately
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Abbie! Thank you for highlighting the positive aspects of your stay and the good customer service you received. We're sorry to hear about the issues with the shower pressure and the shampoo and conditioner not being replenished. We'll address these concerns to improve our guest experience. We appreciate your feedback and hope to offer you a better stay in the future.
par un voyageur
Publié le 4 août 2024 sur Expedia
Only problem no elevator otherwise great staff, clean and comfortable rooms
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Carolyn! Thank you for your kind words about our staff and the cleanliness and comfort of the rooms. We apologize for any inconvenience that the absence of an elevator may have caused. We'll take your feedback into consideration as we continue to improve our facilities. We look forward to welcoming you back for another great stay!
par un voyageur
Publié le 4 août 2024 sur Expedia
Staff very friendly room was large and so much room for a two bed queen room breakfast was decent location was great
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Michelle! Thank you for your feedback! We're delighted to hear that you enjoyed the spacious room, friendly staff, and convenient location. We're glad the breakfast met your expectations as well. We look forward to hosting you again!
