Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 déc. 2024
The window has no curtain to shade the blinding lights from outside. The beds suck! Would NOT recommend
Commentaires de Gestion de l’hôtel
18 déc. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Shelli! We sincerely apologize for the issues you encountered during your stay. A lack of proper window coverings and uncomfortable beds can greatly impact the overall experience, and we regret that these concerns were not addressed. Your feedback will be shared with the team to ensure improvements are made. We hope for the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 13 nov. 2024
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Ray! Thank you for the amazing 5 out of 5 rating! We're thrilled to hear that your stay was exceptional. We appreciate your feedback and look forward to welcoming you back soon for another great experience!
par un voyageur
Publié le 28 oct. 2024
Great
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi William! Thank you for the fantastic rating! We're thrilled you had a great experience and look forward to your next stay with us. Safe travels!
par un voyageur
Publié le 28 oct. 2024
Great in all areas
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi William! Thank you for the glowing feedback! We're delighted to know everything met your expectations and that you had such a positive experience. We look forward to welcoming you back!
par un voyageur
Publié le 27 oct. 2024
They required a $100 mandatory deposit upon checkin for potential damages. … kind of insulting….No greeting no smiles from desk person …. No hook to hang towels. Breakfast was good
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Molly! Thank you for sharing your feedback. We apologize for the experience you had during check-in; we strive to create a welcoming atmosphere, and it’s disappointing to hear that we fell short in that regard. Your concerns about the mandatory deposit and towel hooks are valid, and we appreciate you bringing them to our attention. On a positive note, we’re glad you enjoyed the breakfast! We hope to improve your experience in the future.
par un voyageur de ROSEMOUNT
Publié le 16 oct. 2024
Clean great price! Will stay again.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Deann! Thank you for the fantastic review! We're thrilled to hear you enjoyed the cleanliness and value of your stay. We look forward to welcoming you back again soon!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Caroline! Thank you for your feedback. We're sorry to hear that your experience didn’t fully meet your expectations. We’re always striving to improve, and your input is valuable to us. If you have any specific concerns, we’d love to hear them so we can enhance your future visits. We hope to see you again!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The property was okay, nothing to write home about that’s for sure.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Amy! Thank you for taking the time to share your feedback. While we’re glad that your stay was satisfactory, we understand that there may be room for improvement. We value your perspective and will continue to work hard to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and exceed your expectations.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Patricia! Thank you for your perfect 5 out of 5 rating! We’re thrilled to hear that you had such a wonderful experience with us. Your feedback is incredibly motivating for our team, and we appreciate your kind words.We look forward to welcoming you back for another fantastic stay!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Not terrible. But not great. Lipstick on a pig. Bathroom could’ve stood a little better cleaning.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi James! Thank you for your feedback. We're glad to hear it wasn't a terrible experience, though we understand there were areas, especially the bathroom, that could have been better maintained. Your input is valuable, and we'll work on improving these details for future stays. We appreciate your honesty and hope you'll give us another try!
