Ratings based on 785 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 27, 2024 on Expedia
All good
by A traveller
Posted Aug. 1, 2024 on Expedia
Great service
by A traveller
Posted Jul. 29, 2024 on Expedia
Great location, clean room. Breakfast buffet not good. Also, made hotel choice based partly on presence of hot tub, but hot tub not working and roped off. That was disappointing.
Comment from Hotel Management
Jul. 29, 2024 by Candi Gaines - General Manager, Hotel Management
John, we sincerely apologize that our hot tub was out of service during your stay with us. We strive to offer the hightest quality of service to all of our guests and sincerely regret we fell short of your expectations in this instance. I hope you choose to stay with us again in the future.
by A traveller
Posted Jul. 27, 2024 on Hotels
by A traveller
Posted Jul. 22, 2024 on Hotels
by A traveller
Posted Jul. 12, 2024 on Expedia
by A traveller
Posted Jul. 6, 2024 on Expedia
I’ve been coming here for many years, usually during holidays and to be honest I’ve never been disappointed even during remodeling. Always will recommend this place ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Comment from Hotel Management
Jul. 29, 2024 by Candi Gaines - General Manager, Hotel Management
Jacob,Thank you so much for your continued support of our hotel even while we are under renovation. We hope to welcome you back soon so that you may experience the completed hotel and all of its amenities.
by A traveller
It was nice but under renovation
Posted Jul. 2, 2024 on HotelsPros:
Hotel is very clean, nice indoor swimming pool, staff are friendly and helpful. Room was on the third floor and looked brand new. Bed was very comfortable and there was no noise at all. Great location with a restaurant next door and everything you could need (shopping, coffee, etc.) just down the road.
Cons:
Reserved this hotel specifically because it had a restaurant/bar and a hot tub but these were all closed for renovation. They did have a hot continental style breakfast of scrambled eggs, potatoes, bacon, and sausage, as well as the option of cereal, toast, a danish, bagels, vanilla yogurt, and watermelon. Unfortunately, not the sit down gourmet breakfast that I typically get at a Hilton, I guess due to the restaurant being closed. The pool restroom and lobby restrooms were all closed due to renovations also.
Would have been nice to know about the renovations prior to booking!
Comment from Hotel Management
Jul. 29, 2024 by Candi Gaines - General Manager, Hotel Management
Thank you so much for staying with us. We sincerely appreciate your feedback and apologize for the inconvenience our renovations caused during your stay. We hope to welcome you back in the future.
by A traveller
Posted Jul. 1, 2024 on Expedia
The room was nice but the remodeling in the lobby was noisy and inconvenient.
by A traveller
Posted Jun. 12, 2024 on Expedia
The bathroom was clean. They had renovations but it was okay. We love the pool area though a little smaller. It was a good stay for my family
