Note fondée sur 761 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Holiday Inn Express & Suites Richmond
Publié le 27 avr. 2010 sur Hotelsgood and modern hotel.
large rooms with good confort.
breakfast over average for this category.
par un voyageur
Publié le 2 août 2024 sur Expedia
Too pricey for accommodations.
Commentaires de Gestion de l’hôtel
3 août 2024 par Allen Edwards - Assistant General Manage, Gestion de l’hôtel
Good morning, Nicole,Thanks for leaving us a review for your stay here at our hotel. Please note that hotel prices vary and can change daily. It is dependent on the demand and our local market. Our prices are comparable to other hotels who have the same standards of quality in our city. I hope this sheds some light on why our rates are where they are. Have a great weekend.Sincerely,Allen EdwardsAssistant General Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Nice and clean. A little stingy on towels and soap but very friendly staff
Commentaires de Gestion de l’hôtel
3 août 2024 par Allen Edwards - Assistant General Manage, Gestion de l’hôtel
Good Morning Ralph,Thank you for leaving a review for your stay with us. We value and appreciate you being our guest. I apologize for the issue you experienced with towels and soap. We do have bulk amenities in our guest bath rooms, meaning that we provide body wash, handwash, lotion, shampoo and conditioner in bottles for easy access. We provide the required total amount of towels that IHG requires per brand standard. However, please keep in mind that when rooms are cleaned, we do not know how many guests will be in that room the next time it is booked. Which is why we always have extra towels, washcloths, bathmats, and face towels at the front desk. We hope to see you again the next time you are in our area. Have a great weekend.Sincerely,Allen EdwardsAssistant General Manager
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Allen Edwards - Assistant General Manage, Gestion de l’hôtel
Good morning Regenna,We appreciate you taking the time to leave a review for your stay with us. We are ecstatic that you enjoyed your stay with us and that we met your expectations. We appreciate you giving us a 10 out of 10 score. We hope to have another chance to serve you the next time you are in our area. Have a great weekend.Sincerely,Allen EdwardsAssistant General Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Solid hotel for an overnight stay on our road trip
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Allen Edwards - Assistant General Manager, Gestion de l’hôtel
Good Evening Jeff,We appreciate that you took the time to leave a review for your stay with us. We appreciate you being our guest. Thanks for the kind words and great rating. We hope to see you again the next time you are in our area. Have a great week.Sincerely,Allen EdwardsAssistant General Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Allen Edwards - Assistant General Manage, Gestion de l’hôtel
Dear Craig,Thanks for giving us a 5 out of 5 rating for your stay with us. We appreciate both you and your business. We hope to have another chance to serve you the next time you are in our area.Sincerely,Allen EdwardsAssistant General Manager
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Efficient, clean, good breakfast
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Allen Edwards - Assistant General Manager, Gestion de l’hôtel
Good Evening Dale,Thanks for leaving a review for your stay here at our hotel. We are thrilled that you enjoy both your stay and our hotel. We value and appreciate you as our guest and hope to see you again the next time you are in our area. Have a great weekend.Sincerely,Allen EdwardsAssistant General Manager
par un voyageur
Publié le 23 juill. 2024 sur Expedia
All good
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Allen Edwards - Assistant General Manager, Gestion de l’hôtel
Dear Ed,Thanks for giving us a 5 out of 5 score for your stay with us. We appreciate your business and hope to see you again the next time you are in our area. Have a great weekend.Respectfully,Allen Edwards Assistant General Manager
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Allen Edwards - Assistant General Manage, Gestion de l’hôtel
Good Afternoon Paul,Thanks for leaving a review for your stay with us. We greatly appreciate the 10 out of 10 rating. We hope to be able to serve you again the next time you are in our area. Have a great week.Sincerely,Allen EdwardsAssistant General Manager
par un voyageur de washington
Publié le 9 juill. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Allen Edwards - Assistant General Manage, Gestion de l’hôtel
Dear prince,We appreciate the 5 out of 5 review. We are ecstatic that you enjoyed your stay with us and hope to see you again the next time you are in our area.Sincerely,Allen EdwardsAssistant General Manager
