Note fondée sur 681 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Dear Mr. Edward, Thank you for taking the time to complete our survey. We are happy that you chose Lexington Inn & Suites for your stay. We hope that the next time you are in the Lexington area you will choose us again. We look forward to seeing you soon!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par GM, Gestion de l’hôtel
Dear Veronica, Thank you for taking the time to complete our survey. We are sorry to hear that you had a bad stay with us. We hope that the next time you are in the Lexington area you will give us another chance. We should be Fairfield Inn & Suites by then.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Thank you so much for taking the time to complete our survey, and for your glowing review! We're so happy that you chose Lexington Inn & Suites for your stay. We hope to see you again real soon!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The room spelled moldy. I will not be staying there again.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Scott, Thank you for taking the time to complete our survey. We regret that your stay at our hotel was not up to your expectations. We know that finding a hotel that meets your needs is important, and we are always striving to improve our service and amenities. We hope that the next time you are in the Lexington area you will be able to find a hotel that can accommodate you. In the meantime, we hope you will consider staying with us again. We appreciate your business and look forward to serving you in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The manager Byron was very nice and understanding to my issues. Desk Worker Liz was nothing but outstanding. Her personality cheerfully and compelling and her social Skllls were impeccable
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to complete our survey. We are delighted that you stayed with us here at Lexington Inn & Suites. We appreciate your kind words about the staff. We hope that you will give us the honor of serving you again the next time that you are in the Lexington area.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Showed up and was told reservation was cancelled when I never did. In her defence she did create one for us to compensate. Room was dirty. Half the stuff was broken in there. Fridge didnt work, pool is green. Half of one of the plugs was exposed and sparked when you tried to plug something in the bottom one. 4 of our lights didnt work. The clock and 2 lights were not plugged in and I wonder why because there was no plug anywhere to be seen around there. Place looks run down. It says its under renovation, however the supplies around the property look like they havent been touched for a while. I came here cause it had a decent rating and 10/10 reviews. Either they are property owner reviews or some people have really low standards.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to complete our survey. We are sorry to learn that you did not have a good stay with us. Your feedback is valuable to us, and we have taken your comments to heart. We are currently in the process of making significant renovations to the hotel, and we hope that you will give us another try after the work is completed. In the meantime, we hope that you will consider staying with us again soon.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par GM, Gestion de l’hôtel
Dear Marlo,Thank you for taking the time to complete our survey. We really appreciate your feedback, and we hope you enjoyed your stay with us. If you're ever in the Lexington area again, please consider booking with us again. We look forward to serving you!
