Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,6 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Décevant
Publié le 4 avr. 2018 sur HotelsChambre sale, les murs, les portes et meubles étaient très sales avec des traces de liquide renversé. L’eau de la toilette coulait sur le plancher de la salle de bain. En bref, l’hôtel était sale comme le tapis de l’emplacement pour déjeuner soit noir et degueulasse
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Customer Care Team, Gestion de l’hôtel
We appreciate your fantastic review and for awarding us with a 10-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support!
par un voyageur
Publié le 9 août 2024 sur Hotels
The place was covered with roaches!! Mold stains in the ceiling. Motel 6 should have paid us to stay there
Commentaires de Gestion de l’hôtel
15 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Stacy,Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Maz K.#Team6
par un voyageur
Publié le 9 août 2024 sur Expedia
I stayed in this place for less than 20 minutes before I left. I thought we were unlucky with the first room but the second room was exactly the same. The rooms wreaked of cigarettes even though they were "none smoking rooms" and had cockroaches on the beds, floors and walls. The person working the front was super understanding and great to talk to. He was on our side and understood our situation. Unfortunately, the property manager didn't want to give us a refund when Expedia reached out to them and asked to give us one. Even if you are desperate, I would advice against this place.
Commentaires de Gestion de l’hôtel
14 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Alexander, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Natalie #Team6
par un voyageur
Publié le 4 août 2024 sur Expedia
Na
Commentaires de Gestion de l’hôtel
13 août 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The woman at the front desk was pleasant and everything in the room worked.
Room was not throughly cleaned prior to arrival. The floor especially was super dirty and sticky. Broken springs in the bed. The walls between rooms were fairly soundproof, but I could hear everything out in front of my room and in the parking lot. No do not disturb signs available. Several suspicious people on the premises. Very disappointed. I stayed there a couple years ago and it was much better. I understand that it's a budget motel, but was definitely not worth even the lower rate. Will not be back.
Commentaires de Gestion de l’hôtel
5 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Lisa, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused. Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further. Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust. Natalie #team6
par un voyageur
Publié le 29 juill. 2024 sur Hotels
For the price, it's an ok stay w nothing special..... not even coffee.
Commentaires de Gestion de l’hôtel
5 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Crystal, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Natalie #team6
par un voyageur
3
Publié le 29 juill. 2024 sur HotelsRoaches
Commentaires de Gestion de l’hôtel
5 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi LaShawn, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon! Natalie #Team6
par un voyageur
Publié le 28 juill. 2024 sur Expedia
par un voyageur
Publié le 26 juill. 2024 sur Expedia
