We did not stay at this property, we were very disappointed at the condition of this property, I was able to get the door unlocked one time, I went in and saw the condition of the rental, I went back out to get my wife to look at it, she said she could not stay a night at this property and also we could not get back in, it kept reading error, we immediately contacted Vrbo, we talked to a Vrbo representative 3 separate times, on the second phone call, we were connected to the property rep.and we demanded a refund and she said we could get one but we had to go through Vrbo, we were switched back to the Vrbo rep who proceeded to hang up on us. We called Vrbo back and spoke to Garvu, who was very helpful and who said we would get a email supporting our entire credit refund, which I did not receive, we had to drive back home last night, there were no hotel rooms available in Athens because of the home football game, our entire trip was ruined. the property was completely unacceptable, we could not and did not stay there a single minute. If I do not receive a message from Vrbo authorizing a complete refund from this disgusting property, I will contact my credit card companies fraud division and demand a refund and an investigation!