Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nope, never again.
Publié le 4 janv. 2023 sur HotelsNo WiFi. No activities available. Murky pool water. Poorly trained staff - they sit and play with their phones without asking the guests if they would like to order. Tiny menu with no fruit in a country full of fruit. Some lady manager was talking at full volume at 0615 just a few meters from our door. They beach is a mess.
Commentaires de Gestion de l’hôtel
28 janv. 2023 par El Pueblo De Hermano by Cocotel, Gestion de l’hôtel
Hi Guest, thank you for sharing your concern and bringing this to our attention. Please accept our heartfelt apologies for any inconvenience this has caused you. Please know that we are aware of your concern about your experience with El Pueblo De Hermano by Cocotel throughout your visit. We spoke with the team about the issue and made efforts to avoid such scenarios in the future. We want you to know that we take issues like these seriously and that your input is valued as we strive to improve your vacation experience. Have a wonderful day! We hope that we can see you at the next getaway destination.
par un voyageur
Cool and Friendly
Publié le 27 mai 2022 sur HotelsAwesome stay!!!
Friendly, helpful and warm.
Plesee go and stay with them. The area and people will change your life.
Commentaires de Gestion de l’hôtel
23 nov. 2022 par El Pueblo De Hermano by Cocotel Team, Gestion de l’hôtel
Dear Luis, Greetings from El Pueblo De Hermano by CocotelThank you for taking the time to share your experience with us on Expedia. Your feedback is truly valuedWe also would like to express our gratitude for taking your time to write a comment of great experience, which undoubtedly makes our job worthwhile.We are very excited and look forward to your return for another memorable experience.Best regards,El Pueblo De Hermano by Cocotel Team
par un voyageur
No wifi. No food . But Staff are friendly, quiet a
Publié le 21 août 2019 sur HotelsIt is cozy, clean and quiet. There is no Wi-Fi and no peripherals, and there is no variety of meals or drinks. However, it is a good place for couples to rest quietly.
Commentaires de Gestion de l’hôtel
23 nov. 2022 par El Pueblo De Hermano by Cocotel Team, Gestion de l’hôtel
Dear Sungchul, Greetings from El Pueblo De Hermano by CocotelThank you for taking the time to share your experience with us on Expedia. Your feedback is truly valued!We also would like to express our gratitude for taking your time to write a comment. Your positive comment made our job worthwhile, and we will try our best to improve our service for your better experience.We look forward to your return for another memorable experience.Best regards,El Pueblo De Hermano by Cocotel Team
