Note fondée sur 564 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Belt
Publié le 28 août 2024 sur Expedia
Clean and fairly well maintained. Older but well maintained. Nice place across the parking lot to have dinner.
Commentaires de Gestion de l’hôtel
29 août 2024 par Cheri-Marketing, Gestion de l’hôtel
Kenneth, we are grateful for your 4-star review of our Inn. We are pleased that you had a pleasant stay, found our Inn clean and well-maintained, and appreciated our convenient location for accessing restaurants. Thank you once again.
par un voyageur
Publié le 26 août 2024 sur Expedia
Noisy people up late. Carpet in room was not smooth, lifting and creating a trip hazard.
Commentaires de Gestion de l’hôtel
29 août 2024 par Cheri-Marketing., Gestion de l’hôtel
Kim, we are sorry to hear about the issue you experienced with the carpet in your room. Please don't hesitate to inform the front desk of any concerns you may have. If other rooms are available, they would be more than happy to accommodate you in a more comfortable space. Sincerely,
par un voyageur
Publié le 20 août 2024 sur Expedia
Very nice place in Libby
Commentaires de Gestion de l’hôtel
29 août 2024 par Cheri-Marketing, Gestion de l’hôtel
Xiaoli, thank you so much for your wonderful review of our Inn. We appreciate that you enjoyed your stay with us and look forward to you staying with us again when you are in Libby.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Sincerely, Cheri-Marketing, Gestion de l’hôtel
Thank you, Richard, for reviewing our inn, it looks like you enjoyed your stay with us and we are excited about your return in the near future. If there is anything specific you would like during your next visit, please do not hesitate to let us know. We strive to make each stay even more enjoyable than the last. Safe travels!
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Cheri-Marketing, Gestion de l’hôtel
Arron, we are grateful for your fantastic 10 out of 10 review of our inn. It's wonderful to see by your review that you had a wonderful stay with us. We eagerly anticipate your next visit to Libby. Sincerely,
par un voyageur
Publié le 14 août 2024 sur Expedia
Property is in need of massive renovation, bedrooms are very worn and old. lobby is lovely.
Commentaires de Gestion de l’hôtel
15 août 2024 par Cheri-Marketing, Gestion de l’hôtel
Petra, we extend our gratitude for sharing your feedback with us. The Venture is considering renovating the rooms in the future, and we look forward to you noticing the enhancements on your next visit. We are delighted that you appreciated our recently remodeled front lobby and entrance area. Best regards,
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Cheri-Marketing, Gestion de l’hôtel
Ray, we appreciate your taking the time to let us know how your stay went with us here at the Venture Inn. We want to make sure our guests feel comfortable and at home when staying here so please always feel free to let the front desk know if you need anything to help make your stay a 10 star with us. We look forward to seeing you again when you are in Libby. Sincerely,
par un voyageur
Publié le 8 août 2024 sur Hotels
If you are staying more then one night make sure you request clean towels, and your bed made since they only do that every three days. I had two towels for three people to last. Since I didn’t know policy.
Commentaires de Gestion de l’hôtel
9 août 2024 par Cheri-Marketing, Gestion de l’hôtel
Dear Shelly,We regret not informing you about our room service policy at the front desk. You should have been informed that if you need extra amenities such as towels, toiletries, or coffee, the front desk staff is there to assist you. We will address this communication gap with our front desk team to ensure it does not happen again. Our goal is to make sure all our guests have a pleasant stay. We apologize once more for any inconvenience.Sincerely,
par un voyageur
Clean room comfortable, some staff undesirable
Publié le 29 juill. 2024 sur HotelsThe staff when we checked in, was very rude, rolled their eyes when they were inconvenienced. Toilet ran constantly we had to remove the tank and manually get it to stop several times. Room was clean. It was comfortable staff in the morning made up for the staff from the night before would stay again would encourage everyone to not let the bad influence your stay.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Cheri-Marketing, Gestion de l’hôtel
Dear Anonymous,We apologize for any inconvenience you encountered during check-in. Rest assured, we will discuss this matter with the staff member responsible. It's great to hear that you found our morning front desk team to be friendly. Thank you for notifying us about the issue with the toilet handle before you left. A maintenance worker was quickly dispatched to your room to resolve it. Should you encounter any difficulties during your next stay, please reach out to the front desk, and we will promptly send a maintenance staff member to assist you. Also, thank you for your comment on your room Our diligent cleaning team ensures each room is thoroughly cleaned after every guest, maintaining a high standard of cleanliness. We look forward to welcoming you back for another visit.Sincerely,
par un voyageur de Youngsville
Publié le 27 juill. 2024 sur Expedia
Can’t speak for other rooms but mine was quite dated and worn but comfortable. Sink was separate from shower/toilet in the room, could not adjust temperature as knob was stuck to room temp water.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Cheri-Marketing, Gestion de l’hôtel
Robert, thank you for sharing your concerns during your stay. Our maintenance team will inspect the shower and sink knobs. Our hotel was built in the 70's so it is an older building. We are currently in the process of upgrading the rooms with new bedding, mattresses, and recliners.
