Note fondée sur 166 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback with us. We appreciate your valuable input and are sorry to hear about your experience. The satisfaction of our guests is our top priority and we apologize for any inconvenience caused.
If there's anything specific you would like us to address or if you require further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team is always ready to assist you to ensure your stay meets your expectations.
We look forward to serving you better in the future.
Best regards,
Team OYO
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Staff were very rude and threatening, the female was constantly yelling when I was trying to check out.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are glad to know that you had a comfortable stay with us. Your satisfaction is our top priority, and we'll continue to maintain our standards to ensure a delightful experience for all our guests.
If there's anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com. We'll be more than happy to help.
Best regards,
Team OYO
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Was the worst they also froud people by charging cards after they except cash. The blankets had human feces on them and the photos were not the same as booked. The people spoke no English and not to mention it wasnt a king bed they dont even off a king bed there but have it on hotels.com
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for bringing this to our attention. We sincerely apologize for the negative experience you had during your stay. This is certainly not the level of service we strive to provide.
We assure you that we take your feedback seriously and have passed it on to the concerned team for a thorough investigation. We understand the importance of accurate room representation and will work towards improving the same.
Please be assured that such incidents are not reflective of our standards and values. We would like to make it right for you, so we kindly request you to reach out to us at guestsupport.na@oyorooms.com with your booking details.
Once again, we apologize for any inconvenience caused and appreciate your understanding.
Warm regards,
Team OYO
par un voyageur
Publié le 26 août 2024 sur Expedia
The staff was amazing, really helpful and supportive!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
Hi, Luis! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Joey
par un voyageur
Publié le 26 août 2024 sur Expedia
For the price, this place is great!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
Thank you for the pleasing feedback, Luis! We will put in our continuous efforts to provide consistent service every time. Regards, Joey
par un voyageur
Publié le 26 août 2024 sur Expedia
Will be back
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
Hi, Luis! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey
par un voyageur
Publié le 26 août 2024 sur Expedia
Need better breakfast options
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
Hi, Luis! We appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Joey
par un voyageur
Publié le 24 août 2024 sur Expedia
Property not so good, room clean but really old bathroom was clan but old. Room had a window air conditioner unit, loud and noisy. One plug unit worked in the room. Shower worked but you have to find the middle or its too cold or scalding hot to burn you. Oyo not good at least for this crappy property. Very old.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
We are sorry to hear about your experience, Timothy! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Joey
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Lisa, Gestion de l’hôtel
Hello Lisa, Thank you for taking your precious time to rate us. We will be working even harder to make your stay memorable. Regards, Lisa
