Note fondée sur 884 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2023 par Kara G, Gestion de l’hôtel
Aloha Audrey,We are so happy to hear you had a great stay with us and greatly appreciate your review. Looking forward to seeing you soon! Mahalo,Kara GoldsteinFront Desk Supervisor
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Wonderful wonderful. Unique nice and quaint. The one single draw back was the limited hotel food options. Overall awesome
Commentaires de Gestion de l’hôtel
20 oct. 2024 par akk, Gestion de l’hôtel
Aloha Noah, thank you for reviewing your most recent stay with us at the Royal Sonesta Kauai Resort. We are happy to hear you enjoyed our uniquely quaint property and want to apologize that our current food and beverage offerings failed to meet your expectations. We are hoping after reopening Kukui's pool side restaurant our food and beverage offerings will better meet the expectations of our guest. Thank you again for staying with us at the Royal Sonesta Kauai. We look forward to hosting you again soon. Mahalo,
par un voyageur
Publié le 19 oct. 2024 sur Expedia
I did not like the additional parking charge when I did not have a car. I need a refund.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par akk, Gestion de l’hôtel
Aloha McDowell 'Ohana, thank you for reviewing your recent stay with the Royal Sonesta Kauai Resort. I have looked into your concerns and it does look like the parking charges have already been reversed and a refund was issued to your AMEX on file. We emailed an updated copy of your folio to the email address on file. I apologize for any inconvenience this may have caused. We look forward to hosting you again soon. Have a wonderful day. Mahalo,
par un voyageur
5 Star!
Publié le 17 oct. 2024 sur HotelsGrounds were amazing! Pool and views were 5 star also.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par akk, Gestion de l’hôtel
Aloha Barry,Thank you for reviewing your stay at the Royal Sonesta Kauai Resort. We are elated that you have a great stay and enjoyed the amazing grounds and pool. We look forward to seeing you again soon. Mahalo,
par un voyageur
Publié le 15 oct. 2024 sur Expedia
This is a giant tourist machine. Prices are way too high for what you get.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par akk, Gestion de l’hôtel
Aloha Karen,Thank you for sharing your review of the Royal Sonesta Kauai. I apologize you felt like the property prices were too high and a tourist machine. I will pass your concerns onto our leadership team. If you have anything else you would like to add please reach out to Expedia. Have a wonderful day. Mahalo,
par un voyageur de Virginia Beach
Publié le 13 oct. 2024
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Marilu P., Gestion de l’hôtel
Aloha Jose,Thank you so much for choosing to stay with us at the Royal Sonesta Kaua'i Resort. We greatly appreciate your positive review and we look forward to your next arrival!If you may have any suggestions, please feel free to contact me below. Thank you and take care!Mahalo.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Great place! Unfortunately the towels were really rough! Bad on sunburn. But overall no other issues!
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Marilu P., Gestion de l’hôtel
Aloha Stephen,Thank you for choosing to stay with us at the Royal Sonesta Kaua'i Resort. We’re so glad to hear that you enjoyed your stay overall.I apologize that the towels were not as soft as you expected, especially considering the impact on sunburn. Your comfort is important to us, and I will pass along your comments to our team for consideration.Thank you again for your input, and we hope to welcome you back for an even better experience in the future!Mahalo.
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par akk, Gestion de l’hôtel
Aloha Johanna,Thank you for reviewing your stay with the Royal Sonesta Kauai Resort. We hope you had a great time. Please reach out to hotels.com if you would like to share any additional comment or concerns. We hope to have another opportunity to host you and your family. Have a wonderful day. Mahalo,
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Best vacation spot ever, be back asap
Commentaires de Gestion de l’hôtel
13 oct. 2024 par akk, Gestion de l’hôtel
Aloha Robert,Thank you for reviewing your stay with us at The Royal Sonesta Kauai Resort. We are elated that to hear you say we are the BEST vacation spot. We are excited to host you on your future Kauai travels. Until we meet again take care & have a wonderful day. Mahalo,
par un voyageur
Publié le 11 oct. 2024 sur Expedia
The property is gorgeous. The staff is very friendly and helpful. Parking space leaves a lot to be desired
Commentaires de Gestion de l’hôtel
13 oct. 2024 par akk, Gestion de l’hôtel
Aloha Sarah,We appreciate your review of your stay with The Royal Sonesta Kauai Resort. We are happy to hear that you enjoyed the beautiful property and interacting with our team members. We will pass your concerns regarding the parking spaces onto our leadership team. We look forward to hosting you again soon. Have a wonderful day. Mahalo,
