Note fondée sur 877 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2023 par Kara G, Gestion de l’hôtel
Aloha Audrey,We are so happy to hear you had a great stay with us and greatly appreciate your review. Looking forward to seeing you soon! Mahalo,Kara GoldsteinFront Desk Supervisor
par un voyageur de Virginia Beach
Publié le 13 oct. 2024
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Marilu P., Gestion de l’hôtel
Aloha Jose,Thank you so much for choosing to stay with us at the Royal Sonesta Kaua'i Resort. We greatly appreciate your positive review and we look forward to your next arrival!If you may have any suggestions, please feel free to contact me below. Thank you and take care!Mahalo.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Just walking down to the beach everyday and enjoying dinner at The Royal Lanai, was perfect 😊
Commentaires de Gestion de l’hôtel
20 sept. 2024 par akk, Gestion de l’hôtel
Aloha Kaelin,Thank you for your feedback, we appreciate your review. We are happy to hear that you enjoyed dinner at the Royal Lanai and how being walking distance from the beach made it convenient for you to enjoy the beauty of Kalapaki Bay. Thank you again for staying with us at the Royal Sonesta Kauai Resort. We hope to host you again soon. Mahalo,
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Our 2 week vacation here was amazing more than expected.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par akk, Gestion de l’hôtel
Aloha Joshua,Thank you for reviewing your stay with the Royal Sonesta Kauai. We appreciate your feedback as it helps us to better serve you and other guests. We are happy to hear that you had an amazing vacation & your stay with us exceeded your expectations. Thank you again for choosing to stay with us at the Royal Sonesta Kauai Resort. We look forward to hosting you again soon. Mahalo,
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The property was nice and the staff. Wasn’t sure to use complimentary tabs or if there was a charge for them. Didn’t use my birthday drink voucher because they weren’t available to use until 11 and I was already on with my days for adventure and sad didn’t use prior to leaving back home. One thing I was disappointed with was the cleanliness of the room. It appears clean but I’ve found two roaches in the room roaming near the tv and bedding area so my nights were restless having to wake up every now and then to be sure nothing else was crawling on me. Pest treatments are recommended to change my mind in the future for rating . My “upgrade” promised an ocean view from previous selection for $50 more a night I got a side view and main focal point was the pool area. My friends were asked about upgrades to their rooms too. Just be sure to double check what you pay extra for prior to agreeing . Parking near our tower was limited so you got lucky if you got a spot. They do provide more space but it is a distant for us and down hill. Wristband as room keys were beneficial for the trip and waterproof so didn’t have to worry about losing any keys. My ratings were all necessary for this trip.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Marilu P., Gestion de l’hôtel
Aloha Jamie, Thank you for taking the time to share your feedback regarding your experience with Royal Sonesta Kaua'i Resort Lihue. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your satisfaction with Royal Sonesta Kaua'i Resort Lihue. If you would like to get in touch to discuss this further, you may reach me at my contact information below. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Mahalo,
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par akk, Gestion de l’hôtel
Aloha Meredith,Thank you for reviewing your stay with us at the Royal Sonesta Kauai Resort. We hope you enjoyed your stay and to host you again soon. Have a beautiful day. Mahalo,
par un voyageur
Publié le 12 sept. 2024 sur Expedia
the facility is clean, staff is friendly
Commentaires de Gestion de l’hôtel
12 sept. 2024 par akk, Gestion de l’hôtel
Aloha Rodolfo,Thank you for reviewing your stay with the Royal Sonesta Kauai Resort. We appreciate your feedback. We are happy to hear you enjoyed how clean the property is and sharing friendly interactions with our team members. We hope you to host you again soon. Have a wonderful day. Mahalo,
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Construction going on limited food choices and seating at pool!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par akk, Gestion de l’hôtel
Aloha Todd,Thank you for reviewing your stay with the Royal Sonesta Kauai Resort. We apologize for any inconvenience our restaurant renovations may have caused. Thank you again for choosing the Royal Sonesta Kauai Resort. We hope you consider visiting us again after our renovations have been completed. Mahalo,
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par akk, Gestion de l’hôtel
Aloha Adela,Thank you for staying with us at the Royal Sonesta Kauai Resort. We hope you enjoyed your stay with us and we look forward to hosting you again soon. Mahalo,
par un voyageur de Kent
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par akk, Gestion de l’hôtel
Aloha Kristoffer,Thank you for staying with us at the Royal Sonesta Kauai Resort. We hope you enjoyed your stay with us and we look forward to hosting you again soon. Mahalo,
