Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juin 2024 sur Expedia
This hotel is the highlight of our short stay in Lijiang.
The hotel itself is a form of art in landscaping and architecture. A quiet, exquisite, and relaxing oasis just five mins walk away from the Suhe Old Town.
The whole staff team is so kind and helpful.
Our family of four (incl. elderly parents) enjoyed the wonderful food options, spa, and various hotel activities here.
If I ever come back to Lijiang, I will def still stay here.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Andre, Gestion de l’hôtel
Dear guest, A La Laq Lei（Local Naxi greetings）Thank you very much for staying at Banyan Tree Lijiang and sharing your stay experience with us. Thank you for your praise. We will share this honor with other colleagues and make persistent efforts to create a better vacation experience for you and more guests. Banyan Tree Lijiang Service Team
par un voyageur
Publié le 30 mai 2024 sur Expedia
par un voyageur
Publié le 8 avr. 2024 sur Hotels
par un voyageur
Publié le 8 avr. 2024 sur Hotels
par un voyageur
Best Customer Service
Publié le 2 avr. 2024 sur HotelsOur trip to Yunnan wouldn‘t have been made pefect without the stay in Banyan Tree Lijiang. The credit must go to the staff, Elin. Elin is always courteous and responsive. She has been very helpful all the time. She is also very caring and always checks with us to see if we have any need.
We stayed there for a couple of nights and then went to other places of Yunnan. On the very last day of our trip, we went back to stay there. Elin went out her way to prepare a better villa for us. Even though she wasn’t on roster on the day we were there, she made sure that other staff were aware of what to do. When compared to other 5 star hotels (including other countries), this is the best customer service we have ever come across. Elin‘s service has made Banjan Tree Lijang stand out.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Andre, Gestion de l’hôtel
Dear guest, A La Laq Lei（Local Naxi greetings）Thank you very much for staying at Banyan Tree Lijiang and sharing your stay experience with us. Thank you for your praise. We will share this honor with other colleagues and make persistent efforts to create a better vacation experience for you and more guests. Banyan Tree Lijiang Service Team
par un voyageur
Publié le 9 janv. 2024 sur Hotels
par un voyageur
Best place to stay to relax.
Publié le 11 déc. 2023 sur HotelsI had a most restful time and was so pampered by the attentive and helpful staff. The house-keeping team ensured that I lacked nothing and anticipated my needs, the servers at breakfast, particularly Fancy Yuen, remembers how I liked my coffee and makes it each day for me.
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Banyan Tree Lijiang Service Team, Gestion de l’hôtel
Dear guest,A La Laq Lei（Local Naxi greetings）Thank you very much for staying at Banyan Tree Lijiang and sharing your stay experience with us. Thank you for your praise. We will share this honor with other colleagues and make persistent efforts to create a better vacation experience for you and more guests.
par un voyageur
Publié le 11 nov. 2023 sur Expedia
condition of the property is excellent with great views. It is a taxi ride to most places but I enjoyed it there.
Commentaires de Gestion de l’hôtel
15 nov. 2023 par Banyantree Lijiang , Gestion de l’hôtel
Dear guest,A La Laq Lei（Local Naxi greetings）Thank you very much for staying at Banyan Tree Lijiang and sharing your stay experience with us. Thank you for your praise. We will share this honor with other colleagues and make persistent efforts to create a better vacation experience for you and more guests.Banyan Tree Lijiang Service Team
par un voyageur
非常宜人的家庭旅行
Publié le 12 oct. 2022 sur Hotels丽江悦榕庄景色很美，酒店就像个大园林，很让人放松。虽然是老酒店，但设施并不感觉老旧，维护比黄山悦榕庄好多了。
定的泡池别墅，酒店早早消毒并准备好了泡池。出去古城步行了一天后泡泡别提多惬意了。
服务也很贴心，工作人员很多很淳朴热情，前台的Nancy和餐厅的Fancy都给了我们很多帮助！
par un voyageur de Upland
Publié le 17 juill. 2022 sur Expedia
Service is excellent, absolutely my first choice to come next time. Room is ready big and quiet to stay.
