Note fondée sur 25 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
80 % des clients le recommandent
4,9 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 1 oct. 2022 sur Hotels
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Hong Kong

Nice hotel but avoid room facing entrance

Publié le 12 août 2018 sur Expedia
The hardware of this hotel is good but staff are not very customer oriented except for the front office manager called Candy. She's very helpful and has very good customer service skills. Avoid rooms facing entrance, its very noisy at night because other tourists are dragging their luggage onto the stone pavement right outside the entrance . Our room came with breakfast but it is not worth getting up for. The breakfast room is not inside the hotel and is down the road in another building. Also food quality is bad and kitchen staff do not refill empty food containers so if you arrived late, there is nothing to eat. Location wise this hotel is actually ok. However, if their room price go any higher, I would definitely check in the intercontinental hotel across the street instead.
5 sur 5
par un voyageur

sehr nettes Personal, gutes Frühstück, gute Lage

Publié le 18 avr. 2017 sur Hotels
Sehr nettes und hilfreiches Personal, gutes Frühstück, gute Lage
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 9 mars 2016 sur Hotels
5 sur 5
par michael de whitehaven

Publié le 20 févr. 2016 sur Hotels
Lijiang old town is amazing, easy to get lost in though. got a taxi from the bus station to the south gate and hotel staff collected me.
1 sur 5
par un voyageur

Unimaginable things for a five star hotel...horrib

Publié le 21 janv. 2016 sur Expedia
In the begining seemed wonderfull. they "upgraded" my room no extra charge because i wanted a bathtub...and then.... No hot water for the tub, they tried to fix it, couldn't. I asked again and was answered"we take care later" they didn't...so no tub+cold shower... Thanx.. A/c barely working, toilets didn't flush... If not that the room is actually beautiful...i asked to check out late, also no problem... But then... When i checked out the lady found a noodle drop on the blankets, literally a drop ! I ate noodles, im allowed! Wash it! They demanded 100usd for it and only after i made a big scene, brought the blankets to reception and showed to guests checking in how they are trying to rip me off the management told the clerk to give me my deposit back and check me out... Horrible experience...
5 sur 5
par Pui Shan

Ce voyageur a laissé seulement une note Publié le 26 déc. 2015 sur Hotels
4 sur 5
par un voyageur

Comfortable and Recommended

Publié le 19 août 2015 sur Hotels
The room is comfortable and clean. Good services with shuttle bus to South Gate. Suggested to contact the staffs for shuttle arrangement in advance because it might easily get lost in the old town.
5 sur 5
par Jaime de Monterrey - Mexico

Excelente opción en Lijiang

Publié le 4 août 2015 sur Hotels
Excelente hotel boutique, ubicado a pasos de la ciudad antigua, donde encontrarás preciosos lugares y mucho comercio. La habitación muy cómoda y en perfecto estado. Las atenciones de Roky y Lea fueron de primera, muy cordiales y dispuestas a ayudarte en todo. Hablan perfecto inglés.
5 sur 5
par WAN FUNG de HK

a very nice hip hotel

Publié le 1 août 2015 sur Hotels
very friendly staff, close to south gate, a very nice hip hotel. a bit difficult to find the hotel as the phone no. is wrong.