Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2020 sur Hotels
par un voyageur
Publié le 10 juin 2020 sur Hotels
par un voyageur
Publié le 19 déc. 2019 sur Hotels
par un voyageur
Paradise in Yunnan
Publié le 3 avr. 2019 sur HotelsThis is paradise in a beautiful setting. The design, layout and intimate feel of this hotel is totally amazing. The staff go out of their way to make this an unforgettable experience. It is my second stay here. Each better than the one before. I love it. Highly enthusiastically recommend
Commentaires de Gestion de l’hôtel
20 oct. 2019 par Chen Yang, Gestion de l’hôtel
Dear Richard: Thank you for your nice review calling us “Paradise in Yunnan”! We are glad to know that our hotel pleased you with setting, design, layout…… And about our staff, most of us are from Yunnan itself and they are always friendly, treating even strangers as friends. What they want is to make our guests feel that Bivou is a home away from home, where all their needs will be well taken care of. Thank you for recommending us to other travelers. It means a lot to us. We hope to see you again the third time!
par un voyageur
Great localion, great staff. Good rooms
Publié le 5 janv. 2019 sur HotelsWe stayed in two different rooms, the furnishing is quite chinese, not very comfy for westerners. Location and sorrounding are great, several veg patches, real ones, very quiet day and night. The whole area is strictly pedestrian. The food is good when May, the chef, is there. If not......better not to order and/or eat in the Hotel. All the staff is very nice, helpful, kind and polite. This m akes a big difference.
Commentaires de Gestion de l’hôtel
20 oct. 2019 par Chen Yang, Gestion de l’hôtel
Dear Alessandro: Thank you taking the time trouble to drop us this review! And thank you for choosing us for your vacation, out of the numerous choices available in Lijiang. We are very sorry to read that you experienced some inconvenience during your stay. We should have gathered more feedback during your stay to find out exactly what you mean by our furnishing being quite Chinese and not very comfortable for Westerners as a vast majority of our guests do come from all over the world, and the feedback has been very positive. In addition, our rooms, as can be seen from the pictures, are clean and modern with convenient amenities. Even for very tall Western guests, we are able to extend the length of beds with an ottoman extension, so as to ensure good sleep for everyone. As for the food at our Bivou Cafe, we are sorry to know that it didn't quite meet your expectations sometimes and the standard wasn't consistent. We are happy to say that the assistant chef, after a solid 2 months of intense training and practice, is now able to provide the same quality of food as the Head chef May. We care a lot about how guests feel about our food. Thank you for the kind words about our team. We are glad that we were able to host you on your trip and we do hope you will find time to visit us again in beautiful Lijiang in the future!
par un voyageur
TheBivou has been great, Staff 10 points!
Publié le 29 déc. 2018 sur HotelsOur stay was really enjoyable. T=we stayed in two different rooms, I can only complain that they are too “chinese”, especially the “sitting”area for TV. But the kindness, efficiency and friendly approach of the entire staff wouid cover everything. We had a problem with our shower for water flow and it was taken immediate action. The location is great, very quiet, very central, amazing. Should we plan another trip to Lijiang we would definitely come back to TheBivou. The sorrounding of the vegetable patches taken care by the local people is amazing. We loved also their food, not only breakfast as we tried also dinner and it has been original and excellent. We travel a lot, live in HKG, we have experience. Highly recomended!
par un voyageur
The place to stay!
Publié le 2 déc. 2018 sur HotelsFantastic place. Home sweet home away Tom home! Hardware and software at the top notch!
par un voyageur
Outstanding service
Publié le 1 déc. 2018 sur HotelsBivou sets itself apart from other hotels by its superior staff and service. The friendly staff made us feel really comfortable during our 2-night stay there. Will stay there again next time we come back to the area.
par un voyageur
Publié le 23 sept. 2018 sur Hotels
par un voyageur
Excellent
Publié le 19 juin 2018 sur HotelsWe really liked this hotel.
First, the staff sets this place apart. They go all out to help guests. They have lots of great suggestions for activities and gave us great local maps to find little shops and restaurants.
Second, breakfast is superb. They have a table with some cold offerings including delicious homemade Musli and then also offer a hot dish, in the two nights that we stayed both offerings were great.
Third, the room is equally good. Confy beds, nice bathroom, and a cute balcony to the inner garden.
Fourth, they offer dvds that you can watch about Lijiang and they have a great book selection on local architecture and culture.
