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Mercure Lille Centre Grand Place

4.0 star property
4-star eco-certified hotel in Lille Centre Ville

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Photo gallery for Mercure Lille Centre Grand Place

Sports facility
Exterior
Down comforters, in-room safe, desk, blackout drapes
Exterior
Junior Suite, 1 Double Bed with Sofa bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2 Boulevard Carnot, Lille, Nord, 59000
  • Lille Grand Square
    ‪3 min walk‬
  • Euralille
    ‪7 min walk‬
  • Zenith Arena Concert Hall
    ‪13 min walk‬
  • Lille (LIL-Lesquin)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

Down comforters, in-room safe, desk, blackout drapes

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Down comforters, in-room safe, desk, blackout drapes

Privilege, Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Down comforters, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

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CA $105 total
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About the area

Lille

City center retreat .With a stay at this Lille Centre Ville hotel, you'll be steps from Chambre de Commerce and Opera House. Moulin d or and Old Stock Exchange are also within half a mile (1 km).

What's nearby

  • Lille Grand Square - 3 min walk - 0.3 km
  • Euralille - 7 min walk - 0.7 km
  • Casino Barriere Lille - 13 min walk - 1.2 km
  • Zenith Arena Concert Hall - 13 min walk - 1.2 km
  • Lille Grand Palais - 17 min walk - 1.5 km

Getting around

  • Rihour Station - 4 min walk
  • Lille (XFA-Lille Flandres Train Station) - 6 min walk
  • Lille (LIL-Lesquin) - 19 min drive

Restaurants

  • ‪Coq Hardi - ‬3 min walk
  • ‪Restaurant au Moulin d'or - ‬2 min walk
  • ‪Hippopotamus - ‬5 min walk
  • ‪We Are Ara - ‬2 min walk
  • ‪Le Beffroi - ‬2 min walk

About this property

Mercure Lille Centre Grand Place

4-star eco-certified hotel in Lille Centre Ville
As a guest of Mercure Lille Centre Grand Place, you'll find multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Mercure Lille Centre Grand Place also features room service (during limited hours), a front-desk safe, and a television in a common area.

This 4-star Lille hotel is smoke free.

  • 1 building
  • 101 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Mercure Lille Centre Grand Place offers 101 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Lille Centre Grand Place
Mercure Lille Centre Grand Place
Mercure Place Hotel Lille Centre Grand
Accor Lille Centre Opera
Mercure Lille Centre Opera Hotel Lille
Mercure Lille Centre Grand Place Hotel
Mercure Grand Place Hotel
Mercure Grand Place
Mercure Lille Centre Lille
Mercure Lille Centre Grand Place Hotel
Mercure Lille Centre Grand Place Lille
Mercure Lille Centre Grand Place Hotel Lille

Mercure Lille Centre Grand Place Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 769 reviews
Rating 8 - Good. 338 out of 769 reviews
Rating 6 - Okay. 82 out of 769 reviews
Rating 4 - Poor. 33 out of 769 reviews
Rating 2 - Terrible. 12 out of 769 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, warm, helpful friendly staff. A pleasant stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

SANJAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the centre of Lille close to the main attractions. We were in room 306 and it's a good size room with a great view of the city Staff were really friendly. I would happliy stay there again
Stayed 2 nights in Nov 2024

8/10 Good

Melissa

The outside of the building is remarkable. All of the staff were kind, polite and provided excellent service. I don’t think the rooms rise to a Mercure standard though. I would down grade it as an IBIS. I have stayed in multiple ACCOR properties since 2018. I am a rewards member.
Stayed 1 night in Oct 2024

6/10 Okay

William

Stayed 3 nights in Aug 2024

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel with clean rooms, pleasant staff, an excellent location and very good breakfasts. We had room 301, a ‘privilege’ room. They said it was one of their best (don’t they always!). It had a vast lovely bathroom with marble tiles and a walk-in shower. The bedroom was a bit small although looking at the hotel plan many were a lot smaller. We could have done with a king size bed. There were no comfortable chairs - just sit up ones and it would be good to have drawers each side of the bed as well as the large storage cupboard. The single tiny lift is inadequate for a hotel with over 120 bedrooms. These days I think hotels should have facilities on both sides of the bed for charging phones. Having said all that I would stay there again. We found the food in local restaurants heavy with excessive cheese plonked on everything but did not book for any of the posh restaurants. Excursions were easy and we loved The Swimming Pool museum and LaM with its outsider art collection (although it did have a bit of an end o f the season feel - only one map left!).
Stayed 7 nights in Sep 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ama

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay, the a/c didn't work but other than that, no complaints really.
Stayed 1 night in Jul 2024

6/10 Okay

Simranjit

Stayed 1 night in Aug 2024

8/10 Good

Flavio, Florence

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
very good property … walking distance from the most beautiful places in Lille.
Stayed 1 night in Jul 2024

10/10 Excellent

sharon

Stayed 1 night in Jul 2024

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were wonderful. Very accessible and helpful. Hugo was amazing! So convenient to all parts of Old Lille, including mall and train station. You can walk everywhere.
Stayed 3 nights in Jul 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Koenraad

Stayed 1 night in Jul 2024

4/10 Poor

charles

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Don’t stay here. Location is nice but management was poor. No A/C as advertised. Complained FIVE TIMES to front desk and was told they would find a “solution.” Never did. I wasted the day and paid almost $500 euros for two nights and never slept a wink because it was so hot. Poor customer service. All I wanted was to move to a different room where the A/C worked.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Lille
Away for weekend in Lille, hotel was great, room was suitable, the privilege option, could have done with some more practical storage, and a smaller TV. But overall great, especially the reception staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location right in the centre. Friendly staff. Excellent breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Emmanuel Jean Rene

Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location for all the shops and places to eat parking a little bit of a pain but lots of cars parks near by
Stayed 2 nights in Mar 2024

10/10 Excellent

osman

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a break
Excellent location and great staff
Stayed 3 nights in Feb 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 3 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent . However the soap dispenser at the bath necessitated standing up to obtain soap . It was fixed in the wall and inconveniently placed
Stayed 5 nights in Oct 2023