Note fondée sur 94 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Arthur de Montpellier
Bad gym
Publié le 13 sept. 2015 sur HotelsAlthough the staff is smiling and welcoming, I would not recommend that hotel for the following reasons. There was not water one day and I went to work without shaving and taking a shower. I selected that hotel because there is a gym and I found a gym not maintained, some equipment was broken or not working and most benches are unstable, which is very dangerous while handling weights. After four days, I moved to Sunbird Capital and I found a much more comfortable hotel for the same rate and with a nice well-maintained and better equipped gym. Pity for Crossroads Hotel, because I am staying in Lilongwe for the next 10 months.
Commentaires de Gestion de l’hôtel
13 juill. 2016 par Sara, Gestion de l’hôtel
Dear Mr. Arthur,
Thank you for taking time in sharing your experience at the Crossroads Hotel in Lilongwe.
Here, at Crossroads Hotel, the team and I always strive to exceed the expectations of our valued guest. Unfortunately our facilities let you down and we sorry for any inconveniences caused. However, management has in plan to renovate the gym as currently the hotel is undergoing refurbishment phases.
We hope the experience has not totally marred your thoughts about us.
Once again, thank you and we hope to welcome you back soon in the near future.
par laurie de france
ok for a short stay in Lilongwe
Publié le 2 sept. 2015 sur HotelsWhilst the hotel looks nice, and the staff are very friendly and helpful, everal improvements need to be made to justify 100USD per night. No hot water, no coffee or tea with the coffee & teamaking facilities, no ashtray in smoking room, no instructions for the safe, impossible to get the shampoo out of the little bottles (for a cold shower), random mix of different plugpoint standards with no adaptors, very expensive airport shuttle, ... The breakfast was very good !
Commentaires de Gestion de l’hôtel
17 juill. 2016 par Sara, Gestion de l’hôtel
Dear Laurie,
Thank you for sharing your reviews regarding your stay at Crossroads hotel.
We are appreciate your compliments on staff friendliness, beautiful looks of our hotel and mostly that our breakfast was good. Rest assured that your comments has been shared to the fellow staff.
However we apologise that we did not meet your requirements in room amenities and other facilities. Our management has improved in all areas mentioned.
We hope you will consider returning to Crossroads hotel in the near future.
par Romain Seyler de Luxembourg
Publié le 12 sept. 2014 sur Hotels
Bien que j'aie réglé le montant total (toutes taxes comprises) de mon séjour auprès de hotels.com, et j'en avais la confirmation , on m'a demandé lors du check-out de payer une taxe supplémentaire de 1% sur le montant du séjour !!
Personne n'a pu m'expliquer d'où venait cette charge ridicule...
par un voyageur
Publié le 29 août 2024 sur Hotels
par un voyageur
Publié le 13 août 2024 sur Expedia
par un voyageur
Publié le 27 juill. 2024 sur Hotels
par un voyageur
Publié le 25 juin 2024 sur Expedia
par un voyageur
Publié le 25 juin 2024 sur Expedia
Excellent staff and breakfast.
par un voyageur
Publié le 11 avr. 2024 sur Expedia
The staff are all very nice and helpful. They were in the process of remodeling a wing so clean was a challenge. Then their hoover was broken so the poor staff were sweeping rugs using s dust broom. I really look forward to the new mattresses they promise in the superior rooms as they just installed in the standard rooms. Breakfast is eggs your way then dinner type savories. Pretty much same every day. The breads are very dry so dont get eaten. No pork, good for non pork eater. The breakfast could use an imaginative and good chef to offer a wider variety
par un voyageur
Publié le 5 mars 2024 sur Expedia
I was looking forward to swimming but unfortunately the pool is closed for maintenance and this wasn’t communicated when I booked.
Bathtub had hotwater but the shower was only lukewarm not hot.
Excellent breakfast!
Commentaires de Gestion de l’hôtel
28 mars 2024 par Muhai, Gestion de l’hôtel
we are apologize any inconvenience caused rest assuredour pool & gym will be opened from 01.04.2024 to make sure our guest are getting better experience's.we also set auto temp controller for water issues.we will make sure it will not repeat again
