Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 déc. 2023 par Eden Estates, Gestion de l’hôtel
Thank you so much for choosing Eden! We enjoyed hosting you.We hope your travels went well.
par un voyageur
Publié le 29 août 2022 sur Hotels
Definitely not staying there again
Commentaires de Gestion de l’hôtel
30 août 2022 par . , Gestion de l’hôtel
Dear Nico,We apologise for all inconveniences caused during your stay with us at Eden Estates.We are currently working to improve our systems, to ensure that mistakes are rectified and avoided appropriately.Our sincere apologies for the inconveniences,
par un voyageur
Publié le 28 janv. 2022 sur Expedia
Can only rate the communication (poor) since they refused us at check in despite our booking confirmation through expedia because the hotel made a mistake with the rate. After arriving we had to wait for almost an hour to speak to the manager who left with an excuse and never came back....
Commentaires de Gestion de l’hôtel
9 févr. 2022 par Pani, Gestion de l’hôtel
Dear Eline,
i remember the issue clearly.
we did not try and force anything onto you, but were purely appealing to your sense of integrity. As you know Eden is one of the most beautiful sites in Lilongwe and our services and amenities are well above average. We tried to explain that a 80$ room could not possibly go for 10$. however we accepted it was our mistake when you exercised your right as a customer. but to then hammer a nail in with the review leaves alot to be desired as a reflection of your character. wishing you all the best.
God bless
par un voyageur
Publié le 1 juill. 2019 sur Expedia
i enjoyed being surrounded by nature, it was peaceful.
par un voyageur
Publié le 15 juin 2019 sur Hotels
It wasn’t so good as I sow on the internet
par un voyageur
Eden by name, Eden by nature
Publié le 1 mars 2019 sur HotelsI was working pretty intensively in Lilongwe and I needed a weekend break to wind down. Eden was the perfect spot and barely 20 minutes drive from town. My quiet, restful and beautifully appointed studio had its own mini kitchen and separate bedroom upstairs, so it was more like a small house. And the onsite bar and restaurant and extensive grounds were a delight. I will definitely return.
Commentaires de Gestion de l’hôtel
6 mars 2019 par Pani, Gestion de l’hôtel
Dear Michael, it was an absolute pleasure to have you stay at Eden. Thank you so much for your kind words.
We look forward to seeing you and hopefully your partner soon.
Stay well and God bless
Pani Koudounaris
par un voyageur
Excellent Lodge on Outskirts of Lilongwe
Publié le 27 oct. 2018 sur HotelsEden Estates is a REALLY nice place for leisure travelers and families, with a couple of caveats. The grounds of the lodge are huge, the rooms large and nice, with kitchen facilities. Staff and management are friendly and helpful. Eden is new and there are still some kinks to be worked out, but overall it's very good value for money by Malawi standards. Drawbacks include: the power outage situation (as discussed by reviewers on Tripadvisor and elsewhere) which, although they provide generator supplementation for part or most of the time, can still be a hassle if your'e a business traveler trying to work; the extremely limited restaurant menu, which only includes about 6-7 items - all meat, so if you're vegetarian/vegan you should plan to cook all your own food; and the distance from the city center - while taxis are easy to arrange, they're very expensive (as all are in Lilongwe) so the reasonable rates become less reasonable if you're a business traveler who has to go in to town everyday and don't have your own transport. That said, it's a beautiful facility that is well maintained and will have more and more to offer as time goes on (e.g. they're in process of setting up a demonstration farm which will be another draw for families and leisure travelers, in addition to all of the ducks, donkeys and other animals already on site).
