Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Nairobi
Publié le 18 juin 2019 sur Expedia
Mirroring the exterior concrete slab look of the property, the horrible inside of the hotel is a tired version of what used to be even as new ugly design and poor furniture choice. The doors were not made for the frame and hardware so all doors are hacked on the top. You can see daylight around the doors as the fit is so poor. Good luck finding power plugs in there, you will have to unplug some lamp after using a lot of energy moving the heavy furniture. Bed, chair, tables are all too large for the room rendering movement difficult. State of the furniture, windows, wallpaper is OLD and TIRED. Internet was working 10-20% of the time, always unstable from one minute to the next. Restaurant and bars are inside with no windows, not really inviting to go have a meal in a cave. Price was high for was it is, avoid at all costs.
Commentaires de Gestion de l’hôtel
19 juin 2019 par Avanty (Accommodaton Coordinator), Gestion de l’hôtel
thanks for the feedback, we will work on it to mitigate these challenges
par un voyageur
Publié le 18 juin 2018 sur Hotels
I had crutches while there, and there lift was not working
Commentaires de Gestion de l’hôtel
20 juin 2018 par Management, Gestion de l’hôtel
Dear Madam,
We apologise for the inconvenience caused at the time of your arrival. But our engineering team had fixed it in few hours on the same day of your arrival. The Simama Hotel team is very sorry and looking forward for your return.
par un voyageur
Publié le 13 août 2024 sur Hotels
Not so good…
par un voyageur
Publié le 11 janv. 2024 sur Hotels
par un voyageur
Publié le 22 déc. 2023 sur Expedia
Friendly staff was the best feature. Disappointing features was the advertised pool had been closed for over twelve months. Maintenance on the property was substandard for the price point.
par un voyageur
Publié le 6 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2023 par Chancy Chiopsanjati, Gestion de l’hôtel
Thanks for your feedback and we appreciate greatly
par un voyageur
Publié le 18 févr. 2023 sur Expedia
par un voyageur
Simama hotel
Publié le 5 sept. 2022 sur HotelsA nice hotel in the heart of Lilongwe. Stay was helpful and friendly. Hallway needed cleaning. Rooms were clean and bed comfortable.
Commentaires de Gestion de l’hôtel
6 sept. 2022 par Chancy Chiopsanjati, Gestion de l’hôtel
Thanks for your compliment. We look forward to having you here again. Stay blessed.
par un voyageur
Publié le 10 août 2022 sur Hotels
Fantastic
Commentaires de Gestion de l’hôtel
11 août 2022 par Chancy Chiopsanjati, Gestion de l’hôtel
Thank you very much for your compliment and we are looking forward to having you again in future.
par un voyageur
Publié le 2 juill. 2022 sur Expedia
Our room had not been cleaned very well. Items from previous guest in bathroom. Hairdryer was not working. I have stayed here in previous years. The staff has changed. Not as friendly as they used to be.
Commentaires de Gestion de l’hôtel
5 juill. 2022 par Chancy Chiopsanjati, Gestion de l’hôtel
Good morning Richard. Thanks for your compliments on the services received. However, I would like to apologize on behalf of Simama Hotel. It has been noted that there was a communication breakdown between the Receptionist and the Housekeeper. The room was indeed not ready for occupation and the reception was notified. It was the reception which did not make proper handover. Once again, please accept our apologies once more.
