Ratings based on 100 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
83% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from BEAVERTON

This traveller left a rating score only Posted Feb. 24, 2024 on Expedia
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Well maintained property in a great location
5 out of 5
by A traveller from Santa Fe

Posted Mar. 2, 2023 on Expedia
Comment from Hotel Management
Apr. 12, 2023 by Guillermo, Hotel Management
Bienvenidos siempre Karen !
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 31, 2022 on Expedia
3 out of 5
by A traveller

Posted Dec. 4, 2022 on Expedia
The area and the apartment were great, I disliked the fact we didn’t have enough towels or toilet paper , overall it was good
Comment from Hotel Management
Dec. 4, 2022 by Guillermo , Hotel Management
Estimada Lizet Nuestro staff pone la cantidad de toallas y papel suficiente en nuestros apartamentos, si requerías más solo necesitabas pedirlo. Gracias por tu estadía.
2 out of 5
by A traveller

Posted Oct. 6, 2022 on Expedia
Very disappointed about this apartment. This is my second time staying in this building but not at the same apartment. The building is great and clean. Very pleased the first time, but not the second time. Sheets were dirty and stained, towels looked like rags, paper and towel holders hanging by a thread. Dish rack rusted, closets had a terrible musty smell.
Comment from Hotel Management
Oct. 8, 2022 by Guillermo Bedoya , Hotel Management
Dear Patricia This season is particularly humid in Lima, as you saw we use dehumidifiers in all closets, provide heaters for the apartment and housekeeping two times during your stay changing towels and sheets. We’re sorry about the inconveniences during your last stay. it is not our standard as you already know by your previous experience. We provide our telephone numbers and emails, never received any requirement from you regarding the mentioned issues. Any comment from you could probably be the key to make your stay more comfortable or to give you another apartment according to our standards.Thank you for your inputs, we definitely will be double checking to avoid this errors.
3 out of 5
by A traveller

Posted Sep. 7, 2022 on Expedia
The location of this apartment is well appointed in Miraflores, which facilitates easy access to alot of tourist activities in Lima. The building also has a concierge desk so you don't feel lonely as you come and go. The unit itself is ok - clean, has amenities for a comfortable stay and the furnishing is tasteful. The host, Guillermo, tries to respond quickly to calls and messages, but there were a couple of occasions when we tried to reach him regarding some concerns and he took too long to respond. We got cleaning service a couple times during our 9 night stay and that was appreciated. Lima was very cold during our visit and the apartment has no heating amenities so we did not look forward to "going home" in the evenings. Our host offered a portable light to provide some heating. This helped only marginally. We booked a 2 bedroom apartment and had to move to a 1 bedroom for one night because the water heater broke and also caused some flooding (which we understand is no one's fault). We think we should have been offered a lower rate for at least that night (especially since the price for our stay seemed high relative to daily living expenses in Lima - which we observed after we got there) but Guillermo disagreed.
Comment from Hotel Management
Oct. 24, 2022 by ., Hotel Management
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5 out of 5
by A traveller

Posted Jun. 30, 2021 on Hotels
Comment from Hotel Management
Jul. 7, 2021 by Guillermo Bedoya, Hotel Management
Muchas gracias por visitarnos, bienvenido siempre.
5 out of 5
by A traveller

Posted Jun. 11, 2021 on Expedia
Beautiful property. Responsive management and great location!
Comment from Hotel Management
Jul. 7, 2021 by Guillermo Bedoya, Hotel Management
Thank you very much for staying with us. Hope to see you soon. Best regards,
4 out of 5
by A traveller from Winnipeg

Posted Jan. 29, 2020 on Expedia
It is in a nice area of Lima, very close to a supermarket which we walked to many times, as there is a kitchen in the apt. with stove, fridge, oven and microwave. We had a few problems with TVs when we first arrived but the issues were solved quickly. We were there for 3 weeks so a good alternative to a hotelroom.
Comment from Hotel Management
Jan. 29, 2020 by Guillermo , Hotel Management
Dear Hanne Thank you very much for staying with us, hope to see you again next year