Ratings based on 491 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 30, 2024 on Expedia
Nice place for an overnight stsy
Comment from Hotel Management
Oct. 1, 2024 by Alexia, Hotel Management
Hello, Thank you so much for your feedback! We are delighted that our hotel met your expectations for a pleasant night. We hope to have the opportunity to welcome you back for another enjoyable stay, perhaps even for a longer visit next time!Best regards,Alexia
by A traveller
Perfect stop-off
Posted Aug. 20, 2024 on HotelsPerfect hotel for what we were looking for as we headed from the South of France to the North. Great service, very clean and comfortable. Would recommend.
Comment from Hotel Management
Aug. 27, 2024 by Alexia, Hotel Management
Hello, Thank you very much for your feedback! We are delighted to learn that our hotel perfectly met your expectations during your trip from the South to the North of France. Your satisfaction with the service, cleanliness and comfort is very much appreciated. Thank you for your recommendation, and we hope to welcome you again on your next visit!Alexia
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 27, 2024 by Alexia, Hotel Management
Bonjour, Merci beaucoup ! Nous sommes ravis de recevoir une note de 10/10. Cela nous motive à continuer à offrir le meilleur service possible. N’hésitez pas à revenir nous voir, nous serons heureux de vous accueillir à nouveau !Cordialement, Alexia
by A traveller
Check you have sockets working before 10:30pm
Posted Aug. 2, 2024 on HotelsOn arrival at 10pm given room 13. Bathroom smelt strongly of urine so asked for a room change. Offered a higher floor which was no good for my husband with a bad back. Whilst I was walking the dog moved him to room 14. So when I returned at 10:30 they had moved him to 14. By the time we had unpacked and had a shower it was 11. The hairdryer didn't work and neither did the TV. I went to reception closed. Walked around the complex couldn't find anyone. So no TV no air on no sockets working all night. So unable to charge the phone. Reported in the morning when I took the dog out but just go and oh. Had another shower tried hairdryer again nothing. Went back to reception asked them to check switch had tripped. Couldn't have window open all night as on ground floor very warm most uncomfortable stay.
Comment from Hotel Management
Aug. 6, 2024 by Virginie, Hotel Management
Dear Guest,Thank you for taking the time to share your experience. We're sincerely sorry to hear about the issues you encountered during your stay.An emergency number is available to our customers at the entrance to the reception to help in case of problems. Our hotel is equipped with an elevator as well as rooms for people with reduced mobility. Do not hesitate to ask for it. In addition, our rooms are equipped with air conditioning if you do not wish to open the window.We hope to have the opportunity to provide you with a more comfortable stay in the future.Best regards,Virginie
by A traveller
Posted Jul. 8, 2024 on Hotels
Comment from Hotel Management
Aug. 27, 2024 by Alexia, Hotel Management
Bonjour, Merci beaucoup ! Nous sommes ravis de recevoir une note de 10/10. Cela nous motive à continuer à offrir le meilleur service possible. N’hésitez pas à revenir nous voir, nous serons heureux de vous accueillir à nouveau !Cordialement, Alexia
by A traveller
Posted Jun. 20, 2024 on Hotels
by A traveller
Posted Jun. 11, 2024 on Hotels
by A traveller
Overnight stay
Posted Jun. 4, 2024 on HotelsThe young man on reception who checked us in was very polite and helpful. The hotel was very clean and comfortable. We would highly recommend to stay here.
Comment from Hotel Management
Jun. 4, 2024 by Virginie, Hotel Management
Dear Sarah,Thank you for your kind feedback. We're delighted to hear that our receptionist was polite and helpful during your check-in. It's great to know that you found our hotel clean and comfortable.We highly appreciate your recommendation and look forward to welcoming you again.Best regards,Virginie
by A traveller
HOAX FOR ELECTRIC CARS
Posted May 15, 2024 on HotelsHOAX FOR ELECTRIC CARS
If you plan to go by ELECTRIC or HYBRID CAR, simply DON'T. They will charge you BY MINUTE when the hotel is clearly meant for drivers and to leave the car charging at night. Even worse, THEY HIDE how much they charge you and then they claim not to be responsible.
It is SHAMEFULL that they take benefit from clean car...
NEVER AGAIN! Go somewhere else, plenty of better options around...
Comment from Hotel Management
May 21, 2024 by Virginie, Hotel Management
Dear Javier,The electric charging stations are independent of our hotel and are not managed by our staff. In addition, they do not work with per-minute payment. Do not hesitate to ask for information at reception upon your arrival.We hope to have the opportunity to welcome you again in the future and provide a more satisfying experience.Best regards,Virginie
by A traveller
Posted Apr. 15, 2024 on Expedia
Email instructions after I arrived lucky can get wifi at reception
Comment from Hotel Management
May 21, 2024 by Virginie, Hotel Management
Hello,We are sorry to hear that you received the instructions too late. However, our terminal is quite intuitive. Simply enter your first and last name.We hope to have the opportunity to welcome you again in the future and provide you with a more satisfying experience.Sincerely,Virginie
