Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great location, disappointing place
Publié le 30 juill. 2024 sur HomeAwayLOTS of room for improvement, much of which could be taken care of by having the place deep-cleaned and taking the time to fix everything that’s broken. Greasy fingerprints, pet hair, thick enough dust on the ceiling fan that we were afraid of accidentally turning it on, and cobwebs. The futons were dirty and lumpy and one of them was broken. We initially had three forks total for the five adults in our party. Bathroom shower was tiny and the toilet clogged. The beds are extremely firm. Communication with the host was okay until our power went out (only house in the neighborhood) on day 3/5 and after an hour on the phone with the power company it was clear that the bill was delinquent. I tried reaching Vacasa through VRBO (got responses from three different people five days later), the number I’d been communicating with, and the number on the sign and heard nothing back for over an hour as we waited to go get dinner out.
The location itself was beautiful, but my 74-year-old mom would not have been able to walk down and back up the hill to the beach access as the home is on a cliff. The added stress of the experience was frustrating enough that I won’t rent from Vacasa again. And the fact that no offer of a reduced rate or any other accommodation was made after all of these complaints is ridiculous.
Commentaires de Gestion de l’hôtel
17 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur de Corvallis, OR
great location great view
Publié le 3 mai 2024 sur HomeAwaylove the easy walk to the beach and great ocean view
par un voyageur de Silverton
Worth the view
Publié le 25 avr. 2024 sur HomeAwayBedroom is a bit cramped, but living space( well decorated!) is great, kitchen well equipped, view and deck awesome. Deck is not enclosed as I had been told( for pup), no dish towels, locks difficult to open and close, and Vacasa did not provide support to get tv to work in time for me to use it on 3 night stay. However, if you are all about the beach, I recommend this cute place.
par un voyageur
Alright..
Publié le 14 avr. 2024 sur HomeAwayThere was no extra sheets/blankets or even pillow cases to be able to use for the futons. They had extra pillows in one of the dressers but no pillow cases for them. So we had to raw dog the pillows which was kind of gross. The electrical in the kitchen was kind of iffy. The outlet made our phone chargers over heat and the stoves back burner didn't work. And the front large burner got red hot even on low and would'nt cool down so we couldn't really use the stove. No dishwasher so you have to hand wash all the dishes. It wasn't the best for how expensive it was. Great view of the ocean though. All the beds and furniture are very old and outdated. The stairs are a little scary too, so be careful on them.
par un voyageur
Pirates cove!
Publié le 5 avr. 2024 sur HomeAwayI would like to start this by saying this is our first time renting from Vacasa. Super smooth process, besides a hiccup changing the dates, but all is good.
#1 this is an amazingly cozy/ homey little A- frame that you can tell has seen better days.
#2 When we walked in, it had a slight dog smell, probably from last renters so that's why I left a couple air fresheners. But upon further expection my husband and I think you might have some water damage. I didn't take any pictures but you can see it on the SW ceiling.
#3 When we went to use the sliding glass door it swung open so fast I thought I was going to break it, then we noticed that the south-west corner of the house is slouching.
#4 no fan in the bathroom, and the shower is pretty small. I'm 5'7 and I couldn't see my face in the bathroom mirror.
#5 One of the check out thing was to "load the dishwasher" which you do not have, so maybe they just need to be revised.
#6 The front right burner on the stove did not work.
#7 The downstairs bed is quite uncomfortable, so the second night my husband and I slept on the futons in the living room, but those were honestly no good either.
#8 niether entry door stays shut without using the deadbolt
#9 there was a dripping/ draining sound coming from the kitchen the entire time, not a huge deal I thought it might be the fridge. But we just wanted to make y'all aware.
ALL OF THAT SAID!THIS PLACE FELT LIKE HOME , I wish I could live there for the rest of my life.
Commentaires de Gestion de l’hôtel
20 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Emily. We are happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues with the stove and grill while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded all your concerns to the local operations manager so that we can take the appropriate steps toward a resolution. We will continue to work with both our local operations manager and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.
par un voyageur
Easter Weekend Trip
Publié le 2 avr. 2024 sur HomeAwayAmazing views and amazing location! Could use a little bit of deferred maintenance updates and some more silverware lol
par un voyageur
Perfect beach cottage
Publié le 22 févr. 2024 sur HomeAwayCute place and conveniently located.
par un voyageur
Great view
Publié le 13 févr. 2024 sur HomeAwayGreat view but a tight fit for anything more than a small family. We booked this for six adults, two kids and a two dogs and it was tight. Shower was small, stairs were steep and you couldn't shut the downstairs bedroom door all the way. Overall a good stay for the right family, cute interior, killer deck and the views were amazing
Commentaires de Gestion de l’hôtel
13 févr. 2024 par VrboOwner, Gestion de l’hôtel
We hope to be notified of anything less than satisfactory during your stay, as we strive to provide each and every guest with the very best vacation experience. We look forward to hosting you for a true 5-star stay in the future!
par un voyageur
Cute with great view!
Publié le 11 janv. 2024 sur HomeAwayCute place! Love that dogs are allowed. I will say, it was extremely hard to get the place warm, and not much for blankets on the beds (only a sheet and very thin top quilt). Pack some extra blankets if staying in the cold months!
par un voyageur
Amazing stay!
Publié le 11 déc. 2023 sur HomeAwayAbsolutely lovely place to stay, right by the water and near two beach accesses. My boyfriend and I stayed for his birthday and we had a wonderful time.The stairs are a little steep, so if you have small dogs or trouble going up stairs just be careful! But overall, would book again multiple times!!
