Note fondée sur 70 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Barking dog!!
Publié le 27 sept. 2024 sur HomeAwayThe property itself wasn't bad. There was a big dog barking in the room just beneath us. He barked all night for the first 4 night we stayed there.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par VrboOwner, Gestion de l’hôtel
Teresa, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!
par un voyageur
A little rough arpund the edges
Publié le 20 sept. 2024 sur HomeAwayPlaces on the ocean have a hard time keeping up with the odd ball maintenance and this place is no exception. Handrails are rough, and the door has big gaps around the frame. That being said, the balcony looks right over the water and that was all i really wanted.
par un voyageur
Great room for the price and good accommodations
Publié le 24 août 2024 sur HomeAwayNice beach access close by, close to food and shops. Parking lot can be interesting at times. For the money it was wonderful minus 2 things. #1,) the missing door molding / weatherstrip leaves a gap around the door so we heard every conversation outside the room and in the next units. This needs to be fixed . #2.) not the property manager fault but every night we opens the balcony to enjoy the amazing view we were smoked out by the people below us smoking weed. . It really ruined this room for us but again not the property management issue
par un voyageur
Take a tour before you book here!
Publié le 23 juill. 2024 sur HomeAwayThis place is in bad disrepair, not like the pictures at all. The room was decent but the floors were covered in sand, the fridge had leftovers in it, there wasn’t enough towels or blankets, the TV remote buttons only worked sometimes. They don’t do a maid service apparently. There was no onsite manager to be found. The neighbors were shouting and banging around. Someone or someones tried to enter our room three different times until 1:30am and no one to address it. Which leads me to my next suggestion, peepholes in the doors! In this day and age it is a necessity. We were up most of the night anticipating a break in, my boyfriend was sitting in front of the door with a loaded gun while I was ready to call 911. I tried reaching out to Vacasa for the contact info of someone in the area with no avail. The beach access was closed and this was not disclosed either. Overall very disappointed.
Commentaires de Gestion de l’hôtel
9 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Brandi, for your feedback! We sincerely apologize for the issues you have encountered during your stay. We are disappointed to read that your recent experience was not satisfactory. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Enjoyed the area but other guests ruined it.
Publié le 19 juill. 2024 sur HomeAwayThe closeness to the areas we were interested in was great. The room was clean but a bit sparse. The bed was very hard and the proximity to the beach was very overstated but that wasn't the down side. We were in 1F and the guests above us were loud and obnoxious ALL NIGHT LONG our first night. And guests with pets let them roam unleashed. After encountering two very large dogs roaming the walkway and parking lot, we decided to call it and left the property. Lesson learned. I didn't want to rip you on the review it's just that this type of property is not for us.
Commentaires de Gestion de l’hôtel
3 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, George. We are glad to hear you enjoyed the location of our home. We appreciate you letting us know there is room for improvement, and we will pass your comments on to our local operations manager for consideration. We hope to have another chance to impress you in the future.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Chipping paint, dirty floors and counters. No AC or fans….room got too hot
par un voyageur
Oregon trip
Publié le 8 juill. 2024 sur HomeAwayWe were very disappointed. The building itself is in need of repair. Upon entering room we noticed the floor was dirty. This room was so dirty we had to make a trip to the store for cleaning supplies. There was long hair and other things all over the bathroom. Long story short, this room was cleaner when we left than how we found it. With all the discolored wall patches, it was quite a site. Then there was the bed.. which squeaks upon any movement. The foot of the bed is higher than the head, not to mention sagging in the middle. Not our best experience with VRBO stay. I hope Vacasa will make some improvements as you’re definitely paying for the view only!!!
Twice we had people try to open our door. Not sure how often the combinations get changed but didn’t feel secure at all.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Room with a View
Publié le 19 juin 2024 sur HomeAwayThe room has an amazing view of the ocean. The room could use a little work on a purely paint update. The floor could have used an additional sweep prior to the mop. Overall the room was clean and ready earlier than the check in time. Beach access was easy just down from the unit. The fireplace was a nice toch.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, William, for your feedback! We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Not fancy but good view
Publié le 31 mai 2024 sur HomeAwayThere were sunflower seed shells all over the deck that we swept. I had to turn the gas on and light the pilot to use the fireplace. I tried to fix the box spring it wont tay on one side of the frame.
par un voyageur de PENDLETON
Misrepresented property
Publié le 27 mai 2024 sur HomeAwayI book this property as the online photos showed it tp be nice and clean. When I arrived the lock entrance was not working properly, i had to input the code several times to get in. Once in, the room appeared not clean and very run down. I immediately called VRBO/VACASA who told methey contacted the on site manager. The bed was disgusting as well as the pillows, they smelled very bad. I slept ontop of two towels i brought on the foot of the bed for two nights, tried to sleep, as I was told they would fix it. The bathroom floors and floors in general were filth. The gas fireplace and/or heater were faulty and the rooms got extremely hot. It got so bad I had to turn the gas off. This rental needs to be to be pulled from the websites until proper maintenence and cleaning can be done. I reached out to VRBO_VACASA for 2 days, received no help. The cleaners were supposed to come by the second day to fix things clean and at least bring new pillows. They left a bag of supposedly clean bedding in a garbage bag in front of the door. I swept up a pile of human hair and dirt off the floors. I left a day early as this place was so dirty and i did not get assistance.
Commentaires de Gestion de l’hôtel
12 juin 2024 par VrboOwner, Gestion de l’hôtel
Lori, thank you for your review, we sincerely apologize for the issues you experienced during your time with us.
We are disappointed to read that your recent experience was not satisfactory.We hope that the refund that you were given has helped with some resolution of the issue you experienced. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
