Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Starfish cottage
Publié le 17 nov. 2024 sur HomeAwayNice, homey, clean, well stocked, easy checkout list, friendly management and reasonably priced. A+
par un voyageur
Great Spot
Publié le 18 sept. 2024 sur HomeAwayWould happily go back to this home! Clean and well-equipped property in a charming neighborhood that's close to the beach. Check-in and check-out was easy. Only real issue we had was the barbecue seemed to have an issue with the burner and wouldn't stay lit so it couldn't be used, but the kitchen was well stocked so we managed just fine.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hello Samuel, Thank you for taking the time to leave us a review. We are glad that you find this home clean, well-equipped and would happily come back to this rental! Regarding the Burner. Had you let us know about this issue during your stay, our team would have gladly addressed them promptly to ensure a smoother experience for you. We appreciate your feedback and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Great house with a major flaw
Publié le 7 sept. 2024 sur HomeAwayFirst of all we had a great time and enjoyed the house and beach which was at a good walking location even for the little grands. The little play room was nice to have with little ones. The hot tub was nice being right outside the kitchen.
The one huge problem was the condition of the carpet. It desperately needs to be replaced- hopefully with wood. Not sure why anyone would install carpet in a beach rental. There was a huge disgusting stain on the little landing going upstairs that looked like it had been there forever which we had to step over every time we went up or down, and chunks of carpet missing. The whole thing was just dirty and gross although I’m sure it’s vacuumed. To make matters worse we were informed that WE had made the stain and were charged $75. Infuriating, being called liars knowing we all mentioned how bad it was after going upstairs. Shame on you, itrip!
A few things that needed some attention. First, the driveway is waaay too small for two cars. Like everyone there we had a big truck and an SUV. We had to get creative to fit. The main bdrm shower knob has cold and hot water opposite of what it says and takes so long for the temp to adjust it took forever to figure out what was wrong. There needs to be two hooks in the bathroom to hang dry the towels. The main bedroom large tv never worked after my husband, who is good at those things, spent 20 mins trying to fix it. There were some other minor issues but would stay again if it wasn’t for the carpet.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback. We're happy to hear that you enjoyed your stay, especially the beach access, playroom and the hot tub! We’re glad these aspects of the property enhanced your experience. Regarding the carpet it was never our intention to upset you and we understand this situation was frustrating. However, we do have to hold guests accountable for damages incurred during their stay. We strive to keep these fees reasonable and only charge for issues that were not present before check-in. As for the parking, we do offer two parking spots in the driveway and recommend utilizing street parking for additional vehicles, as some larger vehicles can pose a challenge in most rentals. Especially when all of the vehicles seemed to be larger trucks or SUV's. Thank you for bringing the shower knob and TV issues to our attention. We’ve since resolved both issues for an improved experience for our guests. It is our hope you'll consider staying with us again as we’re committed to providing a 5 star experience to all of our guests.
par un voyageur
Cute place with ample room
Publié le 14 août 2024 sur HomeAwayAlthough we started our stay with a few hiccups, the customer service team was gracious and responsive. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hello Julia, Thank you for taking the time to leave us a review and that you see our team to be responsive!
But we are left wondering what we could have done to earn a 5 star review. VRBO does consider anything less than 5 stars as subpar and we would have loved to know what could have been done to enhance your stay! It was a pleasure hosting you and we would gladly have you back.
par un voyageur
Beautiful place to stay
Publié le 14 juill. 2024 sur HomeAwayWe had a wonderful time. The house was beautiful and we felt at home.
par un voyageur
Fantastic home close to beach!
Publié le 21 juin 2024 sur HomeAwayThe home was so cozy and perfect for our large family of 7. It was very close to the beach and had all of the supplies we needed. The space was clean and the neighborhood was very safe and cute. We really liked Lincoln city and how close we were to all of the other beach towns like Depoe bay and Newport. The only thing to note is that the third queen bed is in the room that separate from the house. It is a very nice space for another adult however the bed is not a queen size, it is a futon which can be very thin, so we brought a mattress topper to make sure it was comfortable enough to sleep on for our adult son.
We loved the hot tub and used it practically every night. The barbecue was great and they had board games in the house we played—all nice thoughtful touches that made our stay great.
All in all we had a great time and would definitely stay here again if we are in the area!
par un voyageur
Weekend Trip
Publié le 20 mai 2024 sur HomeAwayWe reserved this house due to having dogs with us, wanting to cook meals together, and the close proximity to the beach. Note: beach access you have to walk multiple floors of stairs. Not handicap accessible.
Check in process was easy and upfront. We enjoyed how accommodating the property was for having animals, this is definitely a good rental for them or kiddos.
Bedrooms - very clean and tidy. Detached room that is listed with a queen bed is a futon bed and appears to be an old futon as well. That was pretty uncomfortable. If you think you are booking with two actual queen beds, only one is a legit mattress. Keep that in mind.
Kitchen- kitchen was clean and had plenty of utensils and cookware. The oven was broken and the entire thing was overheating. We deemed it unsafe to use and were not able to make the meals we had initially hoped to make.
Laundry- After running the washer, we switched to the dryer to find it was unplugged. Thinking this was a mistake, we plugged it back in but the dryer was broken. No notes or comments on this and when we messaged the host they responded hours later saying their team said it was broken until May 21st. Would have been nice to know ahead of time and been provided more towels.
Communication with this host wasn’t that great. It took hours to hear back and I’m not sure why. I asked for reimbursement since amenities listed didn’t work, no reply. I don’t think I would stay here again, but do think it was an overall 3.5/5 for a stay.
Commentaires de Gestion de l’hôtel
10 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review Mary. Firstly, we are glad to hear that you found the check-in process easy and appreciated how accommodating the property was for our group. We strive to make our properties welcoming for all guests, including those with pets. We regret that the last-minute issue with the dryer interfered with your stay. The dryer has since been replaced to ensure future guests have a better experience. We apologize for the inconvenience and understand how this impacted your plans. We did inform you of the location of additional towels for your convenience. Regarding the oven, our team has assessed it and found it to be in fine working order. Please note that it is a gas oven, which tends to run hotter than conventional ovens. Regarding the request for reimbursement, our team did offer a discount and we have not heard from you since. Please feel free to contact us directly so we may further speak on this and ensure your concerns are properly addressed. We hope to have the opportunity to host you again and provide an improved experience.
par un voyageur
A beautiful beachy get away
Publié le 13 mai 2024 sur HomeAwayHouse was beautiful, stocked well and close to the beach and shopping. 10/10 will stay again.
par un voyageur
Starfish Cottage
Publié le 5 avr. 2024 sur HomeAwayStarfish Cottage was just as advertised! Quiet, clean, good location, close to the beach! We would love to stay again next time !
par un voyageur
StarfIsh Stay
Publié le 20 mars 2024 sur HomeAwayThis is a great house in a lovely neighborhood.
The weather was stormy when we were there so we appreciated the fireplace. We were able to do a lot of cooking since the kitchen was stocked with any pots, pans, utensils that we might need. The coffee pot is a smallish drip pot.
Very clean.
The deck gets very slippery when wet.
The beach is actually quite close. Just be prepared for a lot of stairs. There is also a small beach access parking lot very close.
We had a lovely stay, and would stay here again.
