Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
2,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Overall fine
Publié le 8 sept. 2024 sur HomeAwayThe view was wonderful— there was no ac and a dirty blanket on our bed though when we first got there. Our coffee maker also didn’t work and the shower didn’t drain. However, the property manager fixed everything the next day.
Overall, opening the window at night cooled the place down a lot and made it more worth it. It was a little grimy.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Trinity, for your feedback! We are happy you enjoyed this home. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future
par un voyageur
Publié le 6 sept. 2024 sur Expedia
par un voyageur
Ocean
Publié le 25 juill. 2024 sur HomeAwayThe room wasn’t bad itself it’s perfect for two. Just the cleanliness was not great. There was dog hair all over and I don’t think it was properly cleaned. I started sweeping and just felt like the pet hair was none ending.
Commentaires de Gestion de l’hôtel
10 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Esmeralda. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur
Great view
Publié le 6 juin 2024 sur HomeAwayThe property was very clean. The location was great and the view is hard to beat. The neighbors are close and there is a little noise from other rooms, but all in all, it was a great place and just as advertised.
Commentaires de Gestion de l’hôtel
21 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi, Roderick, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback.
We're glad to hear that the home suits your needs. The convenient location also brings some added noise, and we apologize for any disruption caused during your visit. We hope to have the opportunity to better impress you in the future!
par un voyageur
Publié le 19 mai 2024 sur Expedia
par un voyageur
Bad place
Publié le 3 déc. 2023 sur HomeAwayCheap
Commentaires de Gestion de l’hôtel
18 déc. 2023 par VrboOwner, Gestion de l’hôtel
Greg, we are disheartened to read that you experienced issues that kept you from enjoying your stay. Although you don't mention specifically what your concerns were, we are sorry you did not have the type of vacation you were planning and that we strive to provide. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur
Publié le 13 oct. 2023 sur Expedia
par un voyageur
Great stay
Publié le 25 juill. 2023 sur HomeAwayVery clean and great location!
par un voyageur
Not very specific.
Publié le 5 juill. 2023 sur HomeAwayI book this vacation for my husband and I as he has just come back from a deployment overseas. When we arrived the room was not the one I thought we booked. We booked for 7 days, with the mindset of being able to cook and have coffee in our room. but we got a one-bed NO BEDROOM & NO kitchen or laundry units too. I called to see if we could upgrade (willing to pay extra) but the lady on the phone said "You've already checked in NOTHING WE CAN DO" so we decided to just go with what we got thinking it was my mistake. then the bed was awful, the sheet & towels smelled off, and it was so hot in our room we were so upset at night not being able to sleep very well. we will NOT stay here again due to the unwillingness to accommodate something more for us.
Commentaires de Gestion de l’hôtel
21 juill. 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Birthday trip
Publié le 27 juin 2023 sur HomeAwayVery clean wonderful view and quiet setting...would recommend to anyone
