Note fondée sur 93 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 sept. 2024 sur Expedia
We loved being on the ground floor on the beach! It was a plus that we were able to bring our dogs however the only thing I would suggest is that the $50 per night fee for two dogs is too much.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par West Beach Suites Staff, Gestion de l’hôtel
Hi Jenn, we appreciate your feedback. We would love for you to give us another chance in the future. We have a pretty firm policy when it comes to our pet fees.
par un voyageur
Will come back again
Publié le 15 sept. 2024 sur HotelsGreat customer service, overall it was nice and clean. Excellent view.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par West Beach Suites Staff, Gestion de l’hôtel
Thank you for coming to stay with us. Hope you come back to stay again.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
I didn’t like there is not enough parking but overall five stars.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par West Beach Suites Staff, Gestion de l’hôtel
We are sorry for the lack of parking. We hope that you come back to stay again.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par West Beach Suites Staff, Gestion de l’hôtel
Hi Jeannine, I'm sorry your stay wasn't to your liking, If you can give me a call I would love to talk to you about your stay! Thanks.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par West Beach Suites Staff, Gestion de l’hôtel
Thank you, John! Appreciate your feedback and hope to see you again!
par un voyageur
Publié le 14 sept. 2024 sur Hotels
It was very good. Comfortable bed and great view of the beach
Commentaires de Gestion de l’hôtel
15 sept. 2024 par West Beach Suites Staff, Gestion de l’hôtel
Thank you for coming to stay with us. Hope yoy come back soon.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par West Beach Suites Staff, Gestion de l’hôtel
Thank you, Dominic, for staying with us, we would love to have you back!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The property was nice and newer. Found garbage in weird places that housekeeping didn’t pick up. I probably rate it higher if housekeeping and maintenance there didn’t disturb us all the time. The first day they came knocking at our door at 9:30 to see if we need anything. We had been driving all night and we’re trying to sleep and then a couple hours later and maintenance guy came by with a mirror to install. Like really??
Commentaires de Gestion de l’hôtel
10 sept. 2024 par West Beach Staff, Gestion de l’hôtel
Hi Jennifer, I'm so sorry about this. We've inspected all the rooms and how we missed this, I will make sure we check around better. Stayover service can range anywhere from 9am-3pm Sometimes the housekeepers like to get it done before they clean their rooms at 11am. We hope you will give us another chance in the future. Your feedback is very important to us!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Beautiful area, rooms looked modern and clean only thing was part of the floor was crooked.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par West Beach Suites Staff, Gestion de l’hôtel
Thank you, Gris, for your feedback! It matters to us! We hope you enjoyed your stay with us. We are aware some rooms are like that and during our slow season it will be fixed. Hope to see you again!
par un voyageur
Publié le 9 sept. 2024 sur Hotels
The place had nowhere to hang clothes, also the couch was the hardest thing I have sat on and that was the only place to sit.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par West Beach Suites Staff, Gestion de l’hôtel
Hello, I do apologize for the inconvenience this has caused you. We do have some new chairs coming this week that will be more comfortable for the guests. We have dressers for your clothes. We hope you can give us another chance in the future, we would love to have you back!
