Ratings based on 916 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 4, 2024 on Expedia
We had an overnight stay on our way home from vaca and this was a great spot! Nice and clean, quiet and close to the mall. Rooms were spacious, comfy and clean. My only. Complaint is that they aren’t very well equipped for today’s technology to be plugged in. But thats about it! We would definitely stay again!
Comment from Hotel Management
Aug. 5, 2024 by SEB, Hotel Management
Thank You for Sharing your experience about your recent stay with us. We hope to host you again in an excellent way.
by A traveller
Posted Aug. 4, 2024 on Hotels
Comment from Hotel Management
Aug. 5, 2024 by SEB, Hotel Management
Thank You for Sharing your experience about your recent stay with us. We hope to host you again in an excellent way.
by A traveller
Posted Aug. 2, 2024 on Expedia
Clean, friendly
Comment from Hotel Management
Aug. 2, 2024 by Seb, Hotel Management
Thank you for sharing your experience with us.
by A traveller
Posted Aug. 2, 2024 on Hotels
Comment from Hotel Management
Aug. 2, 2024 by SEB, Hotel Management
Thank you for sharing your experience on your recent stay. We hope to see you again.
by A traveller
Posted Aug. 1, 2024 on Hotels
Great room!! Perfect!!
Comment from Hotel Management
Aug. 2, 2024 by SEB, Hotel Management
Thank you for sharing your experience about your stay. We are delighted to know that you enjoyed your stay.
by A traveller
Posted Jul. 29, 2024 on Expedia
Only minor complaint - air conditioning was a bit underpowered. It took a long time for the room to get to comfort level, and the room stayed humid overnight. Other than that, all good.
Comment from Hotel Management
Aug. 2, 2024 by SEB, Hotel Management
Thank you for sharing your experience about your stay. We are delighted to know that you enjoyed your stay.
by A traveller
Walking distance from Gateway Mall
Posted Jul. 27, 2024 on HotelsHotel was very quiet and allowed us a good nights sleep.
Comment from Hotel Management
Aug. 2, 2024 by SEB, Hotel Management
Thank you for sharing your experience on your recent stay. We hope to see you again.
by A traveller
Terrible Stay and Experience
Posted Jul. 18, 2024 on HotelsThe room was mostly clean. The bed was worse than sleeping on a pile of bricks. They shut the water off mid-day and told no one while it was off for several hours. The 3rd floor hallway had no air conditioning and smelt of marijuana. It overall was just a bad experience and I will not return. The price of the rooms does not reflect what they think they’re offering. When brought up with management they told me “did we not resolve everything?”
Comment from Hotel Management
Jul. 18, 2024 by SEB, Hotel Management
Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with Management to better handle these types of situations differently in the future.Should you need additional support, please do not hesitate to reach out to us Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
by A traveller
Posted Jul. 16, 2024 on Hotels
Comment from Hotel Management
Jul. 17, 2024 by SEB, Hotel Management
Thank you for sharing your experience of your recent stay. We hope to see you again soon.
by A traveller
Noisy neighbors
Posted Jul. 15, 2024 on HotelsEnded up leaving at about 11pm because they put me in a room with an adjoining door. The people on the other side had kids and they were not quiet at all. Packed up and drove 4 hours home. Wasted money for sure.
Comment from Hotel Management
Jul. 15, 2024 by SEB, Hotel Management
Thank you for sharing your experience about your recent stay. We are extremely sorry for the inconvenience caused by the guest next door. We will handle this situation right at the moment, just inform the front desk about the situation. We hope to see you again.
