Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Broken Shower, Inadequate Compensation
Publié le 19 sept. 2024 sur HotelsMy friends and I were attending an event in Lincoln. We went out and got back rather late, so we all went to sleep planning to shower and get back on the road or off to work early the next morning. When we got up in the morning, one of us tried to take a shower, and upon lifting the handle to start the shower, the faucet flew off the wall and water sprayed everywhere! Thankfully no one was hurt. None of us were able to shower and had to head out within the hour. We showed video to the front desk, who said engineering would go up right away. At that point it was too late to help us, and I was disappointed that the best they could do was comp the parking.
par un voyageur de Sacramento
Publié le 17 sept. 2024 sur Expedia
par un voyageur
Publié le 15 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par GM, Gestion de l’hôtel
Dear Raighne, Thank you for staying with us. We appreciate your time in reviewing our hotel and hope to provide you with a fantastic experience upon your return to the area. Sincerely, Bryan Sullivan, GM
par un voyageur
Publié le 11 sept. 2024 sur Expedia
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par GM, Gestion de l’hôtel
Dear Debra, We were honored to have you as our guest, and we can't wait to welcome you back again. Thank you for choosing to stay with us. Best, Bryan Sullivan, GM
par un voyageur
Jess B.
Publié le 2 sept. 2024 sur HotelsJets in the Hot Tub did not work.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par GM, Gestion de l’hôtel
Dear Jessica, Thank you for staying with us and taking the time to share your experience. I'm very sorry for the inconvenience caused by the maintenance issues on our hot tub. We strive to exceed our guests' expectations, and I regret falling short. Thank you for taking the time to share this review and for being our valued Guest. We hope to serve you better in the future. Sincerely, Bryan Sullivan, GM
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Excellent as always
Commentaires de Gestion de l’hôtel
2 sept. 2024 par GM, Gestion de l’hôtel
Dear David, We are absolutely thrilled to hear about your incredible experience! Ensuring guest satisfaction is our top priority, and we eagerly await your next visit! Best, Bryan Sullivan, GM
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Staff were helpful and the Nebraska game day atmosphere was awesome!
Commentaires de Gestion de l’hôtel
2 sept. 2024 par GM, Gestion de l’hôtel
Dear Toast, We are thrilled you enjoyed your stay and our game day vibe! Thank you for the review, and please visit us again. Best, Bryan Sullivan, GM
par un voyageur
👍👍
Publié le 31 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
2 sept. 2024 par GM, Gestion de l’hôtel
Dear THERESA, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Bryan Sullivan, GM
