Note fondée sur 530 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par georgel de france
une bonne adresse
Publié le 30 mai 2013 sur HotelsTrès bon hôtel pour une étape de transit entre Chicago et saint louis sur la route 66 staff très sympa et accueillant petit déjeuner très complet
par un voyageur
Publié le 21 sept. 2024 sur Expedia
This place is clean, quiet and conveniently located. Staff is excellent. I would suggest improving the concrete in the parking area. There were several cracks that could become a problem in the future. I would definitely recommend this place to others who are traveling.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for the pleasant words and score. We look forward to seeing you again when in the area.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for the nice score.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Quick check in, staff was very helpful and friendly. Clean and comfortable.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for the GREAT review!!
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Front Desk, Gestion de l’hôtel
We are sorry we did not meet your expectations! You did not leave any reason here? I hope you were able to communicate with the hotel where we let you down.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Bed was too soft, pillows too small.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for the great score! We are sorry the required mattresses set by HIlton did not Meet your needs, and standard pillows were too small.
par un voyageur
Dependable
Publié le 14 août 2024 sur HotelsEverything was fine. Thought room was pricey for what it was. But it was standard Hampton inn stay which I rely on. Clean and comfortable enough. Friendly
Commentaires de Gestion de l’hôtel
18 août 2024 par Front Desk, Gestion de l’hôtel
Thank you for the wonderful review. We look forward to seeing you again if you are in the area.
par un voyageur
Room smelled like cigarette smoke
Publié le 13 août 2024 sur HotelsWe booked a non-smoking room but the room smelled like cigarette smoke. The room was next to a smoking room with a door between the 2 rooms. Per the staff this was due to the adjacent smoking room odor making its way to the room via the door. This room should've been designated a smoking room. It was fully booked so we could not be moved. Staff sprayed the room the next day with febreeze which helped a little. I had to respray because smell was starting to return. We always try to stay at Hampton Inns because we've had nothing but great experiences until we stayed at this one. This place could use a refresh.
Commentaires de Gestion de l’hôtel
18 août 2024 par Front Desk, Gestion de l’hôtel
We are very sorry the smell from next door was filtering into your room, and that we were unable to move you do to being sold out. You are absolutely correct that we are do for a remodel, hopefully over the winter months.
par un voyageur de Effingham
Publié le 12 août 2024 sur Expedia
The room was very clean.
Indoor pool water was extremely cold. I had planned for my granddaughters to be able to swim that evening. They only lasted five minutes because the water was so cold.
The beds were very uncomfortable. I felt like I spent the night tossing and turning trying to find it comfortable spot.
The breakfast was very good and there was a full variety of breakfast foods.
Commentaires de Gestion de l’hôtel
18 août 2024 par Front Desk, Gestion de l’hôtel
Thank you for the review! We are so sorry to hear your granddaughters were not able to enjoy the pool. This issue is being addressed. We are also in the early stages of a planned remodel for the hotel and hope to see you again in the future.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Front Desk, Gestion de l’hôtel
Sorry we did not meet your expectations. I hope you gave us the chance to make things right.
