Note fondée sur 630 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Donna Baker, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. We appreciate your feedback, as it helps us understand our guests' experiences. While we are glad to see that you had a generally positive experience, we always strive to exceed expectations and would love to know how we could improve.If you have any specific suggestions or concerns, please feel free to reach out to us directly. Your insights are invaluable in helping us provide a better experience for all our guests.We hope to welcome you back in the future and provide an even more enjoyable stay.
par un voyageur
Publié le 5 août 2024 sur Expedia
This is where we stay when we are in Lincoln. Great place. This time the only issue we had was that since they only clean the rooms every day, we requested clean towels for the following morning. The lady at the front desk was not happy about our request and said that she would have to leave the desk to get them but that she would bring them up as soon as she could. The towels never arrived. We were leaving very early the next morning so we just made due.
Commentaires de Gestion de l’hôtel
7 août 2024 par Donna Baker, Gestion de l’hôtel
Hi, Michael, Thank you for your positive review and for being a loyal return guest. We're delighted to hear that you had another good stay with us. However, we sincerely apologize for the oversight regarding your requested towels. This is not the standard of service we aim to provide, and we will address this with our team to ensure it doesn't happen again.Your comfort and satisfaction are our top priorities, and we appreciate your understanding. We look forward to welcoming you back and making your next stay flawless.
par un voyageur
Publié le 5 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
7 août 2024 par Donna Baker, Gestion de l’hôtel
Hi, Angela,Thank you for taking the time to rate your stay with us. We appreciate your feedback, as it helps us understand our guests' experiences. While we are glad to see that you had a generally positive experience, we always strive to exceed expectations and would love to know how we could improve.If you have any specific suggestions or concerns, please feel free to reach out to us directly. Your insights are invaluable in helping us provide a better experience for all our guests.We hope to welcome you back in the future and provide an even more enjoyable stay.
par un voyageur
Publié le 4 août 2024 sur Expedia
Quiet residential area
Commentaires de Gestion de l’hôtel
5 août 2024 par Donna Baker, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. We appreciate your feedback, as it helps us understand our guests' experiences. While we are glad to see that you had a generally positive experience, we always strive to exceed expectations and would love to know how we could improve.If you have any specific suggestions or concerns, please feel free to reach out to us directly. Your insights are invaluable in helping us provide a better experience for all our guests.We hope to welcome you back in the future and provide an even more enjoyable stay.Warm regards,Donna Baker-General Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Breakfast!
Commentaires de Gestion de l’hôtel
5 août 2024 par Donna Baker, Gestion de l’hôtel
Thank you for your wonderful review and for rating us 4 out of 5 stars! We're thrilled to hear that you enjoyed our breakfast. Our team works hard to provide a delicious and varied selection, and it's always rewarding to hear that our guests love it.We're glad you had a great stay, and we hope to have the pleasure of welcoming you back soon. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,Donna Baker-General Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
The rooms were really nice, showers clean and updated. Continental breakfast was actually really good. We will be staying here when we travel to Nebraska.
Commentaires de Gestion de l’hôtel
5 août 2024 par Donna Baker, Gestion de l’hôtel
We're absolutely thrilled to hear about your fantastic experience at our hotel! It brings us immense joy to know that you enjoyed every aspect of your stay with us. Providing exceptional service and creating memorable experiences for our guests is what we strive for every day, and your glowing feedback reaffirms that we're on the right track. Your kind words will be shared with our entire team as encouragement to continue delivering the highest level of hospitality. We can't wait to welcome you back for another unforgettable stay! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Warm regards, Donna Baker-General Manager
par un voyageur
Publié le 25 juill. 2024 sur Hotels
The front desk attendant was very helpful and friendly. We needed a screw driver because my niece bought a game and we needed it to remove the cover and put batteries in.
Commentaires de Gestion de l’hôtel
5 août 2024 par Donna Baker, Gestion de l’hôtel
Thank you so much for rating your experience with us a perfect 10 out of 10! We're thrilled to hear that you had such a fantastic stay. Your feedback is incredibly valuable to us, and we truly appreciate your support. If there's anything else you'd like to share or if you plan to visit us again in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Nice modern place , felt good to have up to date room to chill in
Commentaires de Gestion de l’hôtel
5 août 2024 par Donna Baker, Gestion de l’hôtel
Thank you for your positive review! We're thrilled to hear that you enjoyed the modern feel of our hotel and found your room clean and comfortable. Our team works hard to provide a contemporary and inviting atmosphere, so it's wonderful to know that you had a pleasant experience. We appreciate your feedback and hope to welcome you back for another great stay in the future!
par un voyageur
Publié le 12 juill. 2024 sur Hotels
It was amazing!
Commentaires de Gestion de l’hôtel
5 août 2024 par Donna Baker, Gestion de l’hôtel
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with us. Our team takes great pride in providing excellent service, and we're glad to hear that our staff made a positive impression on you. We're also pleased that you found your room clean and comfortable, as maintaining a high standard of cleanliness is very important to us. We appreciate your kind words and look forward to welcoming you back on your next visit!
par un voyageur
Worth the stay
Publié le 9 juill. 2024 sur HotelsEverything about the hotel great. We gave "comfort" only 4-stars due to the mattresses being softer than we prefer
Commentaires de Gestion de l’hôtel
5 août 2024 par Donna Baker, Gestion de l’hôtel
Thank you for your fantastic 10 out of 10 review! We're delighted that you enjoyed your stay and found almost everything to be great. We appreciate your feedback about the mattress being a bit hard. Guest comfort is very important to us, and we'll definitely take your comments into consideration as we continue to improve our accommodations. Thank you for choosing our hotel, and we hope to welcome you back soon for an even more comfortable stay!
